Archive has 298 results
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Liverpool City Council (19 014 177)
Statement Upheld Council tax 12-Jan-2021
Summary: Mr X moved into a new build property in August 2017. He complains there was an unreasonable delay in the Council issuing him with council tax bills for 2017/18 and 2018/19. There was fault that warrants a remedy.
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London Borough of Lambeth (20 008 093)
Statement Closed after initial enquiries Council tax 04-Jan-2021
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s council tax account. This is because it would be reasonable to expect the complainant to appeal to the Valuation Tribunal.
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Swindon Borough Council (20 008 179)
Statement Closed after initial enquiries Council tax 04-Jan-2021
Summary: We will not investigate this complaint about council tax arrears because there is insufficient evidence of fault by the Council and because the problem has been resolved.
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Wiltshire Council (20 007 656)
Statement Closed after initial enquiries Council tax 04-Jan-2021
Summary: Mr X complained about the Council’s decision to charge council tax for an annexe at his home. We will not investigate this complaint. The Council has accepted his payment for the council tax and has withdrawn a summons which it issued. There is insufficient remaining injustice which would warrant an investigation.
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Sefton Metropolitan Borough Council (20 007 702)
Statement Closed after initial enquiries Council tax 04-Jan-2021
Summary: We will not investigate how the Council names the complainants on their council tax bills. We are unlikely to find they have been caused injustice that justifies our involvement.
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North West Leicestershire District Council (19 007 566)
Statement Upheld Council tax 04-Jan-2021
Summary: Mr B complains about how the Council dealt with the council tax account for the property he occupies. We find there was fault by the Council in this matter, causing injustice to Mr B for which a remedy has been agreed.
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Statement Closed after initial enquiries Council tax 24-Dec-2020
Summary: We will not investigate this complaint about delay in resolving an issue about the complainant’s liability for council tax. Any fault by the Council has not caused the complainant significant injustice.
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Slough Borough Council (19 011 828)
Statement Not upheld Council tax 23-Dec-2020
Summary: Mr X complains the Council wrongly billed him for council tax even though his property was exempt. He says the Council did not respond to his correspondence helpfully and the repeated incorrect billing caused him an injustice as he was very distressed. Following our enquiries, the Council has taken steps to remedy the situation. We do not find the Council is at fault.
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North Norfolk District Council (20 008 333)
Statement Closed after initial enquiries Council tax 22-Dec-2020
Summary: Mr X complains that the Council will not reduce his council tax liability for a period when he was unable to let his property. We will not investigate this complaint because there was a right of appeal to a Valuation Tribunal.
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London Borough of Hounslow (20 007 552)
Statement Closed after initial enquiries Council tax 21-Dec-2020
Summary: The Ombudsman will not investigate this complaint that the Council is over charging Mrs X council tax for late 2011 to the end of 2015. It says her home was split into two flats. Mrs X and/or her late husband had a right of appeal to the Valuation Tribunal if they wanted to dispute council tax liability. The complaint is made late. It is not likely investigation will achieve the desired reduction in the tax bill.