Archive has 298 results
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Dartford Borough Council (19 013 106)
Statement Upheld Council tax 28-Oct-2020
Summary: Miss C complained the Council took nine months after being informed of her housing occupancy to bill her for council tax. The Ombudsman finds the Council was at fault because it delayed sending council tax bills to Miss C. This caused her unnecessary shock and distress. The Council has agreed to our recommendations to address the injustice caused to Miss C.
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Leeds City Council (20 004 657)
Statement Closed after initial enquiries Council tax 28-Oct-2020
Summary: Miss X complains the Council took too much money from her bank account for a council tax payment. The Ombudsman will not investigate as the alleged Council fault did not cause Miss X a significant injustice and he cannot achieve the outcome Miss X seeks.
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North Somerset Council (20 003 505)
Statement Closed after initial enquiries Council tax 27-Oct-2020
Summary: Mr X complains that the Council unfairly treated his neighbour differently for council tax purposes. The Ombudsman will not investigate this complaint because there is no injustice to him and he has a right of appeal to a Valuation Tribunal if he wishes to dispute his council tax.
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Kirklees Metropolitan Borough Council (20 005 019)
Statement Closed after initial enquiries Council tax 26-Oct-2020
Summary: Ms X complains on behalf of her father about council tax levied on his property. The Ombudsman will not investigate this complaint because any dispute about liability can be appealed to a Valuation Tribunal. Any dispute as to whether or not the property should be listed is for the Valuation Office Agency (Valuation Office Agency).
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Tameside Metropolitan Borough Council (20 005 145)
Statement Closed after initial enquiries Council tax 26-Oct-2020
Summary: Mr X complains about the Council’s decision to impose an empty houses premium on his property. The Ombudsman will not investigate this complaint because he can appeal to a Valuation Tribunal if he disagrees with the Council’s decision.
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Leeds City Council (20 005 209)
Statement Closed after initial enquiries Council tax 26-Oct-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision that the complainant does not qualify for the council tax student exemption. This is because the complainant could have appealed to the Valuation Tribunal.
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Statement Closed after initial enquiries Council tax 26-Oct-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision to charge council tax when the complainant had already paid council tax, to his landlady, through his rent. This is because there is insufficient evidence of fault by the Council. In addition, the landlady appealed to the Valuation Tribunal and the complainant could have appealed.
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Mid Suffolk District Council (20 001 387)
Statement Closed after initial enquiries Council tax 23-Oct-2020
Summary: The Ombudsman will not investigate Mr X’s complaint that the Council wrongly held him liable for paying council tax on a property he owns and that the conduct of the case officer involved criminal offences. The complaint is outside the Ombudsman’s jurisdiction. Mr X had a right of appeal to the Valuation Tribunal on the council tax which it was reasonable for him to use. We cannot investigate criminal offences.
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Calderdale Metropolitan Borough Council (20 003 079)
Statement Upheld Council tax 22-Oct-2020
Summary: Miss C complains the Council incorrectly took enforcement action against her and failed to deal with her complaint effectively. The Ombudsman finds fault with the Council and it has agreed to remedy the injustice by providing Miss C with a payment of £250 for the avoidable distress it caused. The Council has also agreed to take the relevant steps to put Miss C back in the position she would have been in if the fault had not occurred.
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London Borough of Bromley (19 013 869)
Statement Not upheld Council tax 22-Oct-2020
Summary: Ms X complained the Council acted unreasonably when it issued a summons and engaged bailiffs in respect of a council tax debt. We found no fault by the Council.