Archive has 95 results
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Statement Not upheld Covid-19 28-Aug-2020
Summary: Mr B complained to us that the Council did not provide his business with a small business grant as part of help provided to businesses to cope with the impact of Covid19. The Council subsequently paid a grant to Mr B’s business. Consequently, he has withdrawn his complaint and we have discontinued investigation in accord with his wishes.
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City of Doncaster Council (20 002 452)
Statement Closed after initial enquiries Covid-19 24-Aug-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision that the complainant does not qualify for a small business grant (Covid-19 support). This is because there is insufficient evidence of fault by the Council.
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Kettering Borough Council (20 001 675)
Statement Closed after initial enquiries Covid-19 19-Aug-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision that the complainant does not qualify for a small business grant (Covid-19 support). This is because there is insufficient evidence of fault by the Council.
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Kirklees Metropolitan Borough Council (20 000 762)
Statement Upheld Covid-19 30-Jul-2020
Summary: The Council was at fault for providing inaccurate information about eligibility for a business grant. The Council has now agreed to pay Mr X £500 for the direct injustice caused. That is an appropriate remedy, so the Ombudsman will not pursue the complaint further. Other parts of the complaint are more appropriately for the courts.
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City of Doncaster Council (20 000 995)
Statement Closed after initial enquiries Covid-19 28-Jul-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council not giving his business a Covid-19-related grant. This is because there is not enough evidence of fault by the Council.
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City of Doncaster Council (20 000 659)
Statement Closed after initial enquiries Covid-19 20-Jul-2020
Summary: The Ombudsman will not investigate this complaint about Mrs X’s business not receiving a grant related to the Covid-19 pandemic. There is not enough evidence of fault affecting the Council’s decisions.