Archive has 106 results
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Leicestershire County Council (19 020 839)
Statement Closed after initial enquiries Safeguarding 29-Apr-2020
Summary: The Ombudsman will not investigate Mrs B’s complaint about the Council’s actions regarding the safeguarding of her mother, Mrs C. This is because the Council’s actions have not caused either Mrs B or Mrs C a significant enough injustice to warrant an Ombudsman investigation.
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Statement Closed after initial enquiries Safeguarding 27-Apr-2020
Summary: Mr B complains about the Council’s involvement in a false diagnosis he received from a consultant. The Ombudsman will not investigate the complaint because the matter complained about happened too long in the past to be investigated now and so falls outside our jurisdiction.
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Blackpool Borough Council (19 021 179)
Statement Closed after initial enquiries Safeguarding 27-Apr-2020
Summary: The Ombudsman will not investigate Ms B’s late complaint about a safeguarding investigation the Council undertook in 2017. This is because it is unlikely he would find evidence of fault causing a significant enough injustice to warrant disapplying the law to investigate this late complaint now. It is the role of the police to consider allegations about missing money.
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Nottingham City Council (19 018 230)
Statement Closed after initial enquiries Safeguarding 23-Apr-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s actions in relation to his mother, Mrs Y’s, finances in 2016. This is because Mr X is not a suitable representative.
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London Borough of Lewisham (19 019 709)
Statement Closed after initial enquiries Safeguarding 20-Apr-2020
Summary: Miss X complained about the outcome of the Council’s safeguarding investigation into her mother’s fall. The Ombudsman will not consider this complaint further as it is late and there are no good reasons to exercise discretion to investigate it.
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Hampshire County Council (19 017 032)
Statement Closed after initial enquiries Safeguarding 03-Apr-2020
Summary: Mrs X complained the Council investigated her, her husband and her son-in-law following a safeguarding alert. The Ombudsman will not consider this complaint further as it is unlikely investigation would find fault. The Ombudsman cannot achieve the remedies Mrs X seeks.
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Lincolnshire County Council (19 019 525)
Statement Closed after initial enquiries Safeguarding 01-Apr-2020
Summary: The Ombudsman will not investigate this complaint about events in a care home. This is because Mrs X has the right to go to court.