Watford Borough Council (19 018 149)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for him to appeal.

Essex County Council (19 018 176)

Statement Closed after initial enquiries Highway repair and maintenance 05-Mar-2020

Summary: The Ombudsman will not investigate Mrs B’s complaint about the problem of large vehicles coming dangerously close to her property. This is because it is very unlikely we could now establish what happened before 2019 and there is no evidence of fault in the way the Council reached its decision not to install a bollard.

West Sussex County Council (19 018 421)

Statement Closed after initial enquiries Other 05-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about damage to his car from a pothole. This is because it is reasonable for him to seek compensation through the courts.

Halton Borough Council (19 017 465)

Statement Closed after initial enquiries Traffic management 05-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the process and timescale for payment of the Mersey Gateway bridge toll. This is because it is unlikely we would find fault by the Council or that we could achieve anything more for Mr X.

Birmingham City Council (19 017 583)

Statement Closed after initial enquiries Parking and other penalties 05-Mar-2020

Summary: The Ombudsman will not investigate this complaint about a penalty charge notice. This is because the complainant can appeal to the tribunal.

Bournemouth, Christchurch and Poole Council (19 011 159)

Statement Closed after initial enquiries Other 04-Mar-2020

Summary: The Ombudsman will not investigate this complaint about delay repairing a pothole. It is unlikely he would find fault by the Council caused the complainant injustice warranting his involvement.

Wokingham Borough Council (19 011 955)

Statement Closed after initial enquiries Traffic management 04-Mar-2020

Summary: The Ombudsman will not investigate this complaint about road safety issues raised by the complainant. The Council says it will take them into account in future so investigation would achieve no worthwhile outcome.

London Borough of Camden (19 013 417)

Statement Closed after initial enquiries Parking and other penalties 04-Mar-2020

Summary: The Ombudsman will not investigate this complaint about penalty charge notices issued to the complainant who has a Blue Badge issued by another country. It is unlikely investigation would lead to any worthwhile outcome in terms of procedures. The complainant also has a right of appeal to a tribunal against any penalty charge notice the Council issues in future.

Swindon Borough Council (19 016 862)

Statement Closed after initial enquiries Other 04-Mar-2020

Summary: Mr X complains about the location of a bus shelter and the time taken to move it. The Ombudsman will not investigate this complaint. The Council has moved the bus shelter and it is unlikely that an investigation will add to that already undertaken by the Council. It is also unlikely that further investigation will lead to a different outcome.

London Borough of Lambeth (19 017 879)

Statement Closed after initial enquiries Parking and other penalties 04-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about two penalty charge notices issued by the Council as it would have been reasonable for him to appeal. We will not investigate Mr X’s complaint that the Council damaged his vehicle as it would be reasonable for him to take the matter to court.