London Borough of Southwark (19 012 866)

Statement Closed after initial enquiries Parking and other penalties 15-Jan-2020

Summary: Mr B complains about the way the Council is managing the parking layout for the car park on his estate. The Ombudsman will not investigate the complaint because it is unlikely we can add to the investigation already undertaken by the Council and an investigation is unlikely to lead to a different outcome.

Lancashire County Council (19 015 938)

Statement Closed after initial enquiries Parking and other penalties 15-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for Mr X to make formal representations and take the matter to the Traffic Penalty Tribunal.

Cheshire East Council (19 013 697)

Statement Closed after initial enquiries Parking and other penalties 14-Jan-2020

Summary: The Ombudsman will not investigate Mrs C’s complaint about the Council’s response to the issue she raised regarding a faulty car park ticket machine. This is because she has not suffered significant enough injustice to justify our involvement.

Royal Borough of Kingston upon Thames (19 009 977)

Statement Closed after initial enquiries Parking and other penalties 14-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice. This is because he had a right of appeal if he disputed the Council’s actions.

Portsmouth City Council (18 015 832)

Statement Closed after initial enquiries Parking and other penalties 13-Jan-2020

Summary: Mrs X complained about the Council’s failure to introduce a residents parking scheme which she says is needed in her area. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

London Borough of Harrow (19 012 787)

Statement Upheld Parking and other penalties 11-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about how the Council processed a parking fine as the Council has taken action to resolve the complaint.

Birmingham City Council (19 014 227)

Statement Closed after initial enquiries Parking and other penalties 10-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because it is unlikely we would find fault by the Council and it would be reasonable for Mr X to apply to the Traffic Enforcement Centre to make a late witness statement.

London Borough of Merton (19 015 460)

Statement Closed after initial enquiries Parking and other penalties 10-Jan-2020

Summary: The Ombudsman will not investigate Miss X’s complaint about a penalty charge notice issued by the Council. This is because Miss X has appealed against the penalty charge notice, and because it is unlikely we would find fault in the Council’s escalation of the case.

London Borough of Merton (19 014 695)

Statement Closed after initial enquiries Parking and other penalties 09-Jan-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s handling of her appeal against a penalty charge notice. This is because it would be reasonable for her to make a statutory declaration to the Traffic Enforcement Centre.

London Borough of Ealing (19 015 141)

Statement Closed after initial enquiries Parking and other penalties 09-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a parking fine as it is reasonable to expect him to appeal against it using the appeal procedure provided in law.