Archive has 630 results
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Manchester City Council (19 017 840)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2020
Summary: The Ombudsman will not investigate this complaint about a penalty charge notice for a bus lane contravention. The complainant had a right of appeal to a tribunal
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London Borough of Ealing (19 019 473)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2020
Summary: The Ombudsman will not investigate this complaint that the Council has not given the complainant a code to allow him to appeal to the tribunal about a penalty charge notice. This is because there is insufficient evidence of fault by the Council.
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Transport for London (19 018 950)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the actions of Transport for London and its enforcement agents in pursuing an unpaid penalty charge notice. Mr X has applied to the Traffic Enforcement Centre to challenge the escalation of the case and there are other bodies better placed to consider his concerns about the agents themselves.
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North Tyneside Metropolitan Borough Council (19 019 160)
Statement Closed after initial enquiries Parking and other penalties 18-Mar-2020
Summary: The Ombudsman will not investigate this complaint about a penalty charge notice for a parking contravention. The complainant had a right of appeal against the penalty charge notice and there is no evidence of other fault by the Council.
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Transport for London (19 013 612)
Statement Not upheld Parking and other penalties 17-Mar-2020
Summary: Mr X complained Transport for London issued him with a penalty charge notice for travelling in the Ultra Low Emission Zone and did not properly consider his representation and complaint about this. There was no fault in how Transport for London issued a charge or dealt with Mr X’s representation. The time it took to fully respond to his complaint did not cause him injustice so we will not investigate that further.
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Sheffield City Council (19 017 328)
Statement Closed after initial enquiries Parking and other penalties 17-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about inadequate and confusing signage which resulted in him receiving a parking fine. This is because an investigation by the Ombudsman would likely unlikely find fault causing a personal injustice to Mr X.
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London Borough of Hammersmith & Fulham (19 017 699)
Statement Closed after initial enquiries Parking and other penalties 17-Mar-2020
Summary: The Ombudsman cannot investigate this complaint about a penalty charge notice issued by the Council for a parking contravention. The law provides a right of appeal to a tribunal against the penalty charge notice and the complainant has asked a court to restore that right.
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London Borough of Lambeth (19 017 807)
Statement Closed after initial enquiries Parking and other penalties 17-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because it is unlikely we would find fault by the Council causing Mr X injustice.
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London Borough of Merton (19 018 247)
Statement Closed after initial enquiries Parking and other penalties 17-Mar-2020
Summary: The Ombudsman will not investigate Mr and Mrs B’s complaint about the Council’s decision to refuse their application for a vehicle crossover. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion and now investigate.
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Birmingham City Council (19 018 306)
Statement Closed after initial enquiries Parking and other penalties 17-Mar-2020
Summary: The Ombudsman will not investigate Ms B’s complaint about her request for a dropped kerb. This is because it is unlikely an investigation would lead to a different outcome for her.