London Borough of Lambeth (19 016 241)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a statement made by the Council concerning a penalty charge notice which has now been cancelled. This is because the matter does not cause him significant injustice.

Huntingdonshire District Council (19 014 804)

Statement Closed after initial enquiries Parking and other penalties 18-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of his appeal against an excess charge notice. This is because it is unlikely we would find fault by the Council causing Mr X significant injustice.

Somerset County Council (19 015 897)

Statement Closed after initial enquiries Parking and other penalties 18-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because it is unlikely we would find fault by the Council causing Mr X significant injustice.

London Borough of Redbridge (19 011 290)

Statement Closed after initial enquiries Parking and other penalties 17-Jan-2020

Summary: Mr X complains that a consultation based on flawed information led the Council to decide to introduce parking controls. The Ombudsman does not intend to investigate as no order to introduce the parking controls has been made. Therefore, I do not consider that Mr X has suffered a significant personal injustice.

London Borough of Newham (19 011 681)

Statement Closed after initial enquiries Parking and other penalties 17-Jan-2020

Summary: The Ombudsman cannot investigate this complaint about the Council’s actions relating to parking penalty charge notices it issued. The complainant has sought a remedy in court.

Bournemouth, Christchurch and Poole Council (19 013 561)

Statement Closed after initial enquiries Parking and other penalties 17-Jan-2020

Summary: Mr B complains about the Council’s decision to allow vehicles from a funfair to park in disabled parking spaces which meant his mother’s vehicle could not use them. The Ombudsman will not investigate the complaint because it is unlikely we can add to the investigation already carried out by the Council and an investigation is unlikely to lead to a different outcome.

Sunderland City Council (19 013 581)

Statement Closed after initial enquiries Parking and other penalties 16-Jan-2020

Summary: The Ombudsman will not investigate Mr B’s complaint about a council community parking management scheme in operation outside his mother’s home. This is because it is unlikely we would find fault in the Council’s decision-making process.

Royal Borough of Kensington & Chelsea (19 015 578)

Statement Closed after initial enquiries Parking and other penalties 16-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s issue of a penalty charge notice. If Mr X is the owner of the vehicle it would have been reasonable for him to appeal. If he is not, his claimed injustice is not the direct result of any fault by the Council. It is therefore unlikely investigation would achieve any worthwhile outcome in this case.

London Borough of Bexley (19 015 850)

Statement Closed after initial enquiries Parking and other penalties 16-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would have been reasonable for Mr X to appeal to London Tribunals.

Swale Borough Council (19 016 096)

Statement Closed after initial enquiries Parking and other penalties 16-Jan-2020

Summary: The Ombudsman will not investigate Miss X’s complaint about a parking fine as she can appeal against it using the appeal procedure provided in law. The complaint is therefore outside the Ombudsman’s legal remit.