Manchester City Council (19 015 078)

Statement Closed after initial enquiries Parking and other penalties 31-Jan-2020

Summary: The Ombudsman cannot investigate Miss X’s complaint about the Council’s handling of two penalty charge notices as she has put the matter to the Traffic Enforcement Centre at Northampton County Court. We will not investigate Miss X’s complaint about two other penalty charge notices as Miss X confirms the Council has cancelled them and it is unlikely we would recommend anything more.

Luton Borough Council (19 014 517)

Statement Closed after initial enquiries Parking and other penalties 30-Jan-2020

Summary: Mr X complains the Council refuses to carry out road safety measures close to his home. The Ombudsman will not investigate this complaint as we are unlikely to find fault in the Council’s actions and we cannot achieve the outcome he wants.

Manchester City Council (19 015 168)

Statement Closed after initial enquiries Parking and other penalties 29-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. It is unlikely we would find fault by the Council causing Mr X significant injustice and if Mr X wishes to challenge its escalation of the case it would be reasonable for him to take the matter to the Traffic Enforcement Centre at Northampton County Court.

Transport for London (19 015 486)

Statement Closed after initial enquiries Parking and other penalties 29-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about Transport for London’s handling of a penalty charge notice. This is because it is unlikely we would find fault by Transport for London.

London Borough of Enfield (19 016 332)

Statement Closed after initial enquiries Parking and other penalties 28-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would have been reasonable for Mr X to appeal to London Tribunals.

Royal Borough of Windsor and Maidenhead Council (19 016 556)

Statement Closed after initial enquiries Parking and other penalties 28-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a parking fine as he had the right to appeal against it to an independent tribunal. It is reasonable to expect him to have done so and the complaint is therefore outside the Ombudsman’s legal remit.

Transport for London (19 014 720)

Statement Closed after initial enquiries Parking and other penalties 28-Jan-2020

Summary: The Ombudsman will not investigate this complaint about a Penalty Charge Notice. This is because the complainant could have used the statutory process and made a witness to the court. If appropriate, he could then have appealed to the tribunal.

Kingston Upon Hull City Council (19 012 584)

Statement Closed after initial enquiries Parking and other penalties 28-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that the Council is not taking action against motorists who park on double yellow lines as Mr X is not caused a significant personal injustice by this. We will not investigate why the Council fined Mr X for parking in the same manner several years ago as this complaint is made late and there are not good reasons to investigate now.

Gloucestershire County Council (19 016 082)

Statement Closed after initial enquiries Parking and other penalties 27-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for Mr X to take the matter to the Traffic Enforcement Centre at Northampton County Court.

Transport for London (19 016 137)

Statement Closed after initial enquiries Parking and other penalties 27-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint that Transport for London wrongly increased the amount of four penalty charge notices prior to his appeals to London Tribunals. This is because it is unlikely we would find fault by Transport for London.