Brighton & Hove City Council (19 014 263)

Statement Closed after initial enquiries Other 10-Feb-2020

Summary: The Ombudsman will not investigate this complaint about parking restrictions introduced by the Council. It is unlikely he would find fault by the Council has caused the complainant significant injustice.

Leeds City Council (19 005 601)

Statement Upheld Other 05-Feb-2020

Summary: Mr X complained the Council failed to inform him of the advertising costs associated with his application for a Temporary Traffic Regulation Order. We have found fault and the Council has agreed a remedy.

South Tyneside Metropolitan Borough Council (19 014 443)

Statement Closed after initial enquiries Other 04-Feb-2020

Summary: Mr X complains about the Council’s failure to deal with flooding on a footpath close to his property. The Ombudsman will not investigate his complaint. This is because there is not enough evidence of fault by the Council to warrant an investigation by the Ombudsman.

London Borough of Haringey (19 014 546)

Statement Closed after initial enquiries Other 04-Feb-2020

Summary: The Ombudsman will not investigate this complaint about a notice the Council put on the complainant’s car about possible abandonment. This is because there is insufficient evidence of injustice.

Essex County Council (19 002 082)

Statement Not upheld Other 31-Jan-2020

Summary: Mr C says the Council is at fault for the way it handled its role in a development which encroached onto his land. He says it refused to discuss his legitimate concerns with him, acted in a high-handed manner and relied on two different sets of plans when determining where his boundary lay. He says it agreed to pay to legally extinguish any rights the highways authority had over his garden and then reneged. There is insufficient evidence to say whether officers were high-handed or made promises to Mr C.

Tamar Bridge & Torpoint Ferry Joint Committee (19 014 305)

Statement Closed after initial enquiries Other 31-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the increase in toll costs for the Tamar Bridge and Torpoint Ferry. This is because the increase was approved by central government and we cannot say it was wrong.

Derbyshire County Council (19 012 558)

Statement Closed after initial enquiries Other 29-Jan-2020

Summary: The Ombudsman will not investigate Ms X’s complaint about how the Council responded to the issues she raised about local rail travel. This is because Ms X is not caused significant injustice from her complaint and it is unlikely the Ombudsman can achieve any meaningful outcome for her, were he to investigate.

London Borough of Southwark (19 015 645)

Statement Upheld Other 29-Jan-2020

Summary: The Ombudsman will not consider Mr P’s complaint the Council damaged his car with a bin lorry and did not take responsibility. This is because the Council have provided an appropriate remedy.

Sandwell Metropolitan Borough Council (19 011 692)

Statement Closed after initial enquiries Other 28-Jan-2020

Summary: Mr X complained about the Council’s failure to properly consult him about parking restrictions which were introduced on his street in 2019. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

London Borough of Havering (19 014 809)

Statement Closed after initial enquiries Other 27-Jan-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision that the complainant does not qualify for a dropped kerb. This is because there is insufficient evidence of fault by the Council.