Mid Sussex District Council (19 016 127)

Statement Closed after initial enquiries Other 19-Feb-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to repair an electric vehicle charging point. The Council has now resolved the issue and Mr X’s remaining injustice is not significant enough to warrant our further involvement in the case.

Worcestershire County Council (19 016 391)

Statement Closed after initial enquiries Other 18-Feb-2020

Summary: The Ombudsman will not investigate this complaint about an application for a dropped kerb. This is because there is insufficient evidence of fault by the Council.

Suffolk County Council (19 014 180)

Statement Closed after initial enquiries Other 18-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision to refuse the complainant’s application to put a dropped kerb across the entrance of her property. This is because he is unlikely to find fault by the Council.

Leeds City Council (19 008 069)

Statement Upheld Other 17-Feb-2020

Summary: Mrs X complained about the Council’s decision to close the road where she lives. There was no fault in the way the Council introduced a temporary Traffic Regulation Order. There was some fault in the maintenance procedures of the site and in the Council’s complaint response.

Manchester City Council (19 015 602)

Statement Closed after initial enquiries Other 17-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council failing to take action to stop the complainant’s neighbour from removing bollards along a grass verge, and that it should install additional bollards. This is because there is insufficient evidence of fault by the Council, the complainant has not suffered a significant injustice as a result of the alleged fault by the Council, and it has taken satisfactory action to address the alleged anti-social behaviour.

London Borough of Camden (19 016 980)

Statement Upheld Other 14-Feb-2020

Summary: The Ombudsman will not investigate Miss X’s complaint about an injury she suffered from a fall on the public highway. This is because the Council has made an offer she is happy with. Even if this were not the case, an investigation by the Ombudsman would not be appropriate. This is because we cannot establish liability in personal injury claims.

London Borough of Enfield (19 001 612)

Statement Not upheld Other 13-Feb-2020

Summary: The Council was not at fault for refusing Mr B’s application for a disabled parking space outside his mother’s house. It acted in line with its policy and properly considered her individual circumstances, so I cannot question its decision.

South Tyneside Metropolitan Borough Council (19 011 601)

Statement Not upheld Other 13-Feb-2020

Summary: Mrs X complained about the Council’s decision not to install road markings outside her house to prevent parking opposite it. The Council was not at fault.

London Borough of Wandsworth (19 016 918)

Statement Closed after initial enquiries Other 13-Feb-2020

Summary: The Ombudsman will not investigate Ms X’s complaint about an injury she suffered from a fall on the public highway. This is because it is reasonable for her to seek compensation through the courts.

Wellingborough Borough Council (19 015 521)

Statement Closed after initial enquiries Other 12-Feb-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about a collapsed boundary wall and his request the Council pay for its replacement. This is because it is reasonable for Mr X to use the legal remedy available to him.