City of Wolverhampton Council (18 014 618)

Statement Not upheld Other 10-Jun-2019

Summary: Mr X complains the Council is wrong to have decided it should not grit his road and so will not remove snow during icy conditions. He has particular concerns given the number of disabled or vulnerably people living nearby. The Ombudsman found no evidence of fault in the Council’s approach. Mr X disagrees with decisions the Council was entitled to make but that is not evidence of fault.

London Borough of Enfield (19 001 186)

Statement Closed after initial enquiries Other 06-Jun-2019

Summary: The Ombudsman will not investigate this complaint about a dropped kerb because there is insufficient evidence of fault by the Council.

Tunbridge Wells Borough Council (18 019 933)

Statement Closed after initial enquiries Other 04-Jun-2019

Summary: Mrs X complained about the Council changing her postal address in 1999. The Ombudsman will not exercise his discretion to investigate this complaint which was received outside the normal 12-month period for accepting complaints.

Cheshire East Council (18 016 340)

Statement Not upheld Other 03-Jun-2019

Summary: Mr X complained the Council acted unfairly by not issuing parking contravention notices for cars parked on a verge by garages but had issued him with a notice in the same situation. We will stop investigating his complaint as the injustice claimed to Mr X is not so great that the Ombudsman would be likely to recommend a remedy.

Leicestershire County Council (18 017 396)

Statement Not upheld Other 03-Jun-2019

Summary: The Ombudsman has discontinued his investigation into this complaint, about a highways matter relating to a planning application. This is because there is no injustice to the complainant which the Ombudsman could remedy.

London Borough of Barnet (19 000 238)

Statement Closed after initial enquiries Other 03-Jun-2019

Summary: Mr X complained about the Council’s refusal to allow residents to place seating on traffic islands on their street at their own expense. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Transport for London (18 016 419)

Statement Closed after initial enquiries Other 31-May-2019

Summary: The Ombudsman will not investigate this complaint about Transport for London’s continuing refusal to provide a disabled parking bay for the complainant. It is unlikely he would find fault by Transport for London and he cannot provide the outcome the complainant seeks.

London Borough of Enfield (19 000 292)

Statement Closed after initial enquiries Other 30-May-2019

Summary: The Ombudsman will not investigate this complaint about an extension to a dropped kerb. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

Stockport Metropolitan Borough Council (18 015 144)

Statement Not upheld Other 29-May-2019

Summary: There was no fault in the way the Council decided not to take action to deal with surface water running from privately owned land on to an unadopted footpath.

London Borough of Bromley (19 000 378)

Statement Closed after initial enquiries Other 28-May-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about a dropped kerb and manhole cover, which he says are too steep/high. The dropped kerb has been in place for more than 40 years and the Council has explained it is not responsible for the manhole cover. It is unlikely we could attribute Mr X’s claimed injustice to any fault by the Council, or therefore that we could achieve any worthwhile outcome for Mr X.