London Borough of Havering (19 001 322)

Statement Closed after initial enquiries Other 24-Jun-2019

Summary: Mr X complained about the Council refusing his application for a vehicle crossing and failing to tell him who owned the footway in front of his home. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Essex County Council (19 002 212)

Statement Closed after initial enquiries Other 20-Jun-2019

Summary: Mr B complains the Council is not properly following its enforcement procedures in connection with a case involving an encroachment of the highway and that it has failed to update him of the case’s progress. The Ombudsman will not investigate the complaint because there is no evidence of fault or injustice sufficient to warrant an investigation and Mr B can contact the Information Commissioner about his FoI requests.

Nottinghamshire County Council (18 015 268)

Statement Not upheld Other 19-Jun-2019

Summary: Mr S complains that his neighbour across the road parks opposite his driveway and makes it difficult for him to enter and exit. He considers that the Council should install double yellow lines to stop his neighbour parking there. The Ombudsman has found no fault in the Council’s decision not to install double yellow lines because it does not consider that the circumstances warrant this.

Suffolk County Council (19 001 360)

Statement Closed after initial enquiries Other 18-Jun-2019

Summary: Miss X complained about the Council refusing permission for a vehicle crossing in 2017. She says since that time a neighbour received permission in similar circumstances. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.

Transport for London (19 001 818)

Statement Closed after initial enquiries Other 14-Jun-2019

Summary: The Ombudsman will not investigate this complaint about barriers obstructing the pavement. This is because there is insufficient evidence of injustice.

Northumberland County Council (18 017 013)

Statement Not upheld Other 12-Jun-2019

Summary: Mr X complains about the Council’s decision not to assess the placing of a warning road sign at a T-junction on his road. The Ombudsman does not find fault with the Council’s actions.

Halton Borough Council (19 000 897)

Statement Closed after initial enquiries Other 12-Jun-2019

Summary: Mr and Mrs B complain about the Council’s decision not to allow them to extend the access crossing they have in front of their property. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council and an investigation is unlikely to lead to a different outcome.

Norwich City Council (19 001 584)

Statement Closed after initial enquiries Other 12-Jun-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about the conduct of a civil enforcement officer. This is because we cannot establish what happened or provide any worthwhile outcome for Mr X. Also, the alleged injustice does not justify the Ombudsman’s involvement.

Devon County Council (18 013 996)

Statement Not upheld Other 10-Jun-2019

Summary: Mrs X complains the Council did not properly assess the speed limits in her hamlet nor her request to reduce them. There is no fault in the actions of the Council, and we do not uphold Mrs X’s complaint.

London Borough of Barnet (18 014 116)

Statement Not upheld Other 10-Jun-2019

Summary: Mr B complains that the Council has refused to replace the raised eastern kerbstone on his vehicle crossover with a sloped kerbstone so as to prevent damage to his tyres. The Ombudsman has found no fault in the Council’s decision that a raised kerbstone is necessary to provide protection to a telecom box.