Hinckley & Bosworth Borough Council (18 013 810)

Statement Not upheld Other 25-Jun-2019

Summary: Mr C complains about the Council’s consideration of a retrospective planning application for change of use for paintballing. Mr C says he suffers from excessive noise and floodlighting from the site which also causes problems on the access lane. The Ombudsman has found no evidence of fault by the Council in its consideration of the application.

Broxtowe Borough Council (19 000 916)

Statement Closed after initial enquiries Other 25-Jun-2019

Summary: Mr X complains that the Council has refused to take planning enforcement action against his neighbour for a new driveway. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.

London Borough of Hammersmith & Fulham (18 017 318)

Statement Not upheld Other 21-Jun-2019

Summary: Mr B complains that the Council will not enforce a planning agreement to prevent his service charge increasing. We have ended our investigation. This is because the Council has explained why it does not consider it can use the planning agreement to stop the service charge increase. Also, Mr B can appeal to the tribunal against the service charge increase. The tribunal is in the best position to decide the matter.

Cheshire West & Chester Council (19 000 805)

Statement Closed after initial enquiries Other 19-Jun-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about the way the Council handled his client, Mr Y’s personal information. And about the way it has dealt with Mr Y’s planning applications. This is because he has asked the ICO to consider his complaint about the way the Council has handled the personal data. And, as Mr Y has appealed to the Planning Inspectorate, we cannot investigate complaints about how one of his applications was processed. And he has not suffered any significant injustice regarding his third application because no decision has been made.

Teignbridge District Council (18 017 178)

Statement Closed after initial enquiries Other 17-Jun-2019

Summary: Mr X complains that the Council has not replaced a door in his property after it rented the house from him. The Ombudsman will not investigate this complaint because this is a matter for the courts.

Elmbridge Borough Council (18 017 252)

Statement Upheld Other 17-Jun-2019

Summary: Mr P complains the Council failed to review the Affordable Housing Contribution on his “self-build” home in 2017. The Council has already accepted some fault before the case came to the Ombudsman. We have upheld the complaint but not found any outstanding injustice to Mr P and have completed the investigation.

Folkestone & Hythe District Council (19 001 427)

Statement Closed after initial enquiries Other 12-Jun-2019

Summary: Ms X complains about the Council’s decision to fund a development. The Ombudsman will not investigate this complaint because the Council’s funding affects all or most of the residents of the area.

Tandridge District Council (19 000 996)

Statement Closed after initial enquiries Other 11-Jun-2019

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s decision to grant a lawful development certificate. This is because it is unlikely we would find fault by the Council in the way it has reached its decision.

Essex County Council (18 016 402)

Statement Closed after initial enquiries Other 10-Jun-2019

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s response to consultation about a planning application. It is unlikely we would find fault by the Council or that we could say its response directly caused Mr X significant injustice.

Durham County Council (18 017 081)

Statement Not upheld Other 06-Jun-2019

Summary: There is no fault by Durham County Council in relation to this complaint about actions of the Council’s archaeology team.