Archive has 262 results
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London Borough of Croydon (19 016 779)
Statement Closed after initial enquiries Other 13-Feb-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s response to her Subject Access Request. This is because the Information Commissioner’s Office is better placed to consider her complaint.
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Statement Closed after initial enquiries Other 12-Feb-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s involvement in the roll-out of superfast broadband. The Ombudsman could not say the injustice Mr B claims is due to fault by the Council.
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Milton Keynes Council (19 016 257)
Statement Closed after initial enquiries Other 11-Feb-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s failure to consider a complaint made by Mr X about the way the Council treated another member of the public. This is because Mr X has not suffered a personal injustice to warrant our involvement.
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Bristol City Council (19 016 815)
Statement Closed after initial enquiries Other 11-Feb-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s response to his Subject Access Request. This is because the Information Commissioner’s Office is better placed to deal with his concerns.
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Bath and North East Somerset Council (18 011 216)
Statement Closed after initial enquiries Other 10-Feb-2020
Summary: Mr X complained about the Council excluding him from public points of contact on the grounds of unacceptable behaviour. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant investigation.
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London Borough of Ealing (19 016 992)
Statement Closed after initial enquiries Other 10-Feb-2020
Summary: The Ombudsman will not investigate Mr B’s complaint about the way the Council responded to his requests for information and his subsequent complaints. It is reasonable to expect Mr B to complain to the Information Commissioner’s Office.
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Wiltshire Council (19 015 404)
Statement Closed after initial enquiries Other 10-Feb-2020
Summary: The Ombudsman will not investigate Ms B’s complaint about the poor service she received from the Council when booking her wedding ceremony. This is because there is insufficient evidence of fault by the Council or injustice caused to Ms B to warrant an investigation.
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Norfolk County Council (19 014 927)
Statement Closed after initial enquiries Other 10-Feb-2020
Summary: Mr B complains about the Council’s response to his concerns regarding a locked fire door at a bank whose premises he visits. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council.
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Kingston Upon Hull City Council (19 013 966)
Statement Closed after initial enquiries Other 06-Feb-2020
Summary: Mr B complains the Council ignored male victims of domestic abuse in its conference on domestic abuse and about the way it dealt with his complaint about this matter. The Ombudsman will not investigate the complaint because it is unlikely an investigation will achieve any useful outcome.
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Hartlepool Borough Council (19 014 210)
Statement Closed after initial enquiries Other 05-Feb-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s decision to restrict his contact. This is because there is not enough evidence of fault in how the Council has reached its decision and so we cannot question its merits.