Archive has 155 results
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Chichester District Council (19 009 739)
Statement Not upheld Other 17-Jan-2020
Summary: Mr B complains on behalf of his wife, Mrs B, that the Council has not responded to her complaint about its failure to delete her employment details from its records. Mr B complained to the Council that it used her employment details to wrongly apply for an attachment to earnings order. The Ombudsman has discontinued the investigation because there is another body better placed to consider this complaint; the Information Commissioner.
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Surrey County Council (19 015 021)
Statement Closed after initial enquiries Other 17-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s response to his request for information. This is because the Information Commissioner’s Office is the appropriate body to consider his concerns.
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Statement Upheld Other 15-Jan-2020
Summary: The Ombudsman will not investigate this complaint that the Authority failed to respond to the complainant’s letters and emails. This is because the matter has been resolved.
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Adur District Council (19 011 216)
Statement Closed after initial enquiries Other 14-Jan-2020
Summary: The Ombudsman will not investigate Ms B’s complaint about damage to her fence caused by items in a poorly maintained and Council owned allotment. Whether the Council is liable for the cost of replacing Ms B’s fence is a matter better considered by the courts.
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Wigan Metropolitan Borough Council (19 012 879)
Statement Closed after initial enquiries Other 14-Jan-2020
Summary: The Ombudsman will not investigate Ms B’s complaint about a disciplinary matter concerning her neighbour who is a member of staff. The Ombudsman cannot achieve the outcome Ms B wants.
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City of York Council (19 012 939)
Statement Closed after initial enquiries Other 14-Jan-2020
Summary: The Ombudsman will not investigate Mr B’s complaint the Council accused him of defamation in May 2017. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion and now investigate.
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London Borough of Hammersmith & Fulham (19 013 832)
Statement Closed after initial enquiries Other 13-Jan-2020
Summary: The Ombudsman will not investigate this complaint about the Council’s decision to spend government money on posters about Europe and the settlement scheme. This is because there is insufficient evidence of injustice.
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London Borough of Lambeth (19 013 289)
Statement Closed after initial enquiries Other 11-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s response to his request for information. This is because the Information Commissioner’s Office is the appropriate body to consider his concerns.
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Tameside Metropolitan Borough Council (19 014 824)
Statement Closed after initial enquiries Other 10-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint a council officer lied as part of court proceedings. This is because we cannot consider matters discussed in court. If Mr X wanted to challenge what the Council officer said, then he should have raised his concerns in court.
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Greater Manchester Fire & Rescue Service (19 015 638)
Statement Closed after initial enquiries Other 09-Jan-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint that the Fire Service will not compensate her for damage caused to her car when Mrs X had to avoid an oncoming fire engine. It is reasonable to expect Mrs X to resort to court action for the compensation she seeks and the complaint is therefore outside the Ombudsman’s legal remit.