Commercial and contracts archive 2019-2020


Archive has 59 results

  • London Borough of Enfield (19 010 925)

    Statement Not upheld Commercial and contracts 31-Mar-2020

    Summary: There is no evidence of fault in how the Council dealt with a tendering exercise for businesses to provide services.

  • Sandwell Metropolitan Borough Council (19 018 689)

    Statement Closed after initial enquiries Commercial and contracts 24-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about his purchase of a property from the Council in 2013 and the condition of the property in the months before the contract was agreed. The complaint is outside the Ombudsman's jurisdiction. Mr X complains late on the 12 month rule and appears to have had a legal remedy at the time.

  • Bristol City Council (19 006 974)

    Statement Closed after initial enquiries Commercial and contracts 10-Mar-2020

    Summary: Mr X complained about the Council wrongly preventing his company from submitting a tender for a CCTV contract in March 2018. He says the Council offered the contract to a company which had already exceeded the EU threshold for tenders for work. The Ombudsman should not investigate this complaint. There is insufficient evidence of fault which has caused injustice to Mr X.

  • Great Yarmouth Borough Council (19 012 493)

    Statement Not upheld Commercial and contracts 06-Mar-2020

    Summary: Mr X complained about how the Council dealt with his tenancy of a retail business. He said it delayed issuing a lease and made his business unviable. We will not investigate Mr X's complaint because it is unlikely further investigation will lead to a different outcome, we cannot achieve the outcome he wants, and he had an alternative, available legal remedy.

  • Royal Borough of Greenwich (19 018 048)

    Statement Closed after initial enquiries Commercial and contracts 02-Mar-2020

    Summary: The Ombudsman will not investigate Ms X's complaint that the Council illegally purchased her property from a third party who had no right to sell it. This is because the matter is more appropriate for consideration by the courts.

  • London Borough of Haringey (19 017 069)

    Statement Closed after initial enquiries Commercial and contracts 02-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint that the Council has failed to pay for services his company has provided for it. It reasonable to expect Mr X to resort to court action for the money owed, and other resultant expenses, and so the complaint is outside the Ombudsman's legal remit.

  • Luton Borough Council (19 004 404)

    Statement Upheld Commercial and contracts 25-Feb-2020

    Summary: Mr X complained about the Council's failure to formalise its relationship with his company. He said its failure to do so has caused his company financial and reputational loss. We found the Council took too long to decide Mr X needed to tender for new work. It has apologised which is an appropriate remedy. We will not investigate its actions before 2018 because Mr X could have complained about them to it, and us, sooner.

  • Birmingham City Council (19 016 686)

    Statement Closed after initial enquiries Commercial and contracts 21-Feb-2020

    Summary: The Ombudsman will not investigate Mr B's complaint of discrimination and fraud against his organisation, unfair practices in the Council's tender procedures and that its staff acted unprofessionally. This is because it was not unreasonable to expect him to go to court to seek a remedy for the financial loss he has claimed.

  • Birmingham City Council (19 017 412)

    Statement Closed after initial enquiries Commercial and contracts 14-Feb-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's failure to pay his company's invoices. This is because it would be reasonable for him to take the matter to court.

  • London Borough of Havering (19 015 684)

    Statement Closed after initial enquiries Commercial and contracts 13-Feb-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about the rent amount the Council pays for his property. This is because it is unlikely we would find fault by the Council causing Mr X significant injustice.

Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.