Archive has 17 results
-
Daventry District Council (19 005 545)
Statement Closed after initial enquiries Managing council tenancies 24-Sep-2019
Summary: The Ombudsman will not investigate the complaint Councillor B has raised on behalf of a group of residents. Further consideration of the complaint is unlikely to find fault by the Council leading to the injustice the residents claim.
-
Birmingham City Council (18 016 051)
Statement Closed after initial enquiries Managing council tenancies 18-Sep-2019
Summary: Miss X complained about the Council’s failure to evict its tenant from a neighbouring council owned property for noise nuisance. The Ombudsman should not investigate this complaint. This is because the Ombudsman cannot investigate complaints about social housing tenancy matters. There is insufficient evidence of fault by the Council’s environmental health team to warrant an investigation.
-
Leeds City Council (19 006 322)
Statement Closed after initial enquiries Managing council tenancies 13-Sep-2019
Summary: Mr X complained about the Council ending the tenancy of a garage which contained some of his possessions. The Ombudsman cannot investigate this complaint. This is because the complaint concerns tenancy matters relating a garage let by a social housing landlord and this matter is outside the Ombudsman’s jurisdiction.
-
Statement Closed after initial enquiries Managing council tenancies 02-Sep-2019
Summary: The Ombudsman cannot investigate this complaint about damage to the complainant’s fence. This is because the Ombudsman has no power to investigate a complaint when the Council is acting as a landlord.
-
London Borough of Islington (19 001 824)
Statement Closed after initial enquiries Managing council tenancies 27-Aug-2019
Summary: Mr X complained about the Council’s refusal to transfer him to a property closer to his relative following years of disrepair and flood problems with his Council home. The Ombudsman cannot investigate this complaint. This is because the conditions in Mr X’s Council home concern a social housing landlord. These matters are outside the Ombudsman’s jurisdiction and Mr X has already contacted the Housing Ombudsman Service. There is no evidence of any fault in the assessment of his application to the housing transfer list.
-
London Borough of Islington (19 004 031)
Statement Closed after initial enquiries Managing council tenancies 30-Jul-2019
Summary: We will not investigate this complaint about the rent Mr Q paid for a council property he did not occupy. This is because we have no jurisdiction to consider council housing management issues.
-
Broxtowe Borough Council (19 002 335)
Statement Closed after initial enquiries Managing council tenancies 02-Jul-2019
Summary: Miss X complained about the Council’s failure to repair her home or offer her suitable alternative accommodation. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
-
Southampton City Council (19 000 869)
Statement Closed after initial enquiries Managing council tenancies 23-May-2019
Summary: The Ombudsman cannot investigate Mrs B’s complaint that the Council dealt with her complaints about her neighbour in an unprofessional way. That is because the complaint is about the Council’s management of its social housing.