Folkestone and Hythe District Council (18 018 663)

Report Upheld Homelessness 02-Jan-2020

Summary: Mr X complains about the lack of support he received from the Council when he and his family became homeless.

London Borough of Tower Hamlets (19 000 068)

Report Upheld Homelessness 11-Nov-2019

Summary: Miss X complained about how the Council handled her homelessness application when she became threatened with homelessness in February 2019, and homeless in March 2019. She complained about Council officers’ approach towards her and a lack of action to help her find somewhere to live. Miss X stayed in unsuitable, unfurnished interim accommodation while pregnant. This has affected her physical and mental health.

London Borough of Haringey (18 005 090)

Report Upheld Homelessness 29-Apr-2019

Summary: Ms B complains that, when the Council provided accommodation at Property X and Property Y when she and her family were homeless, the Council did not deal properly with her requests to review each property’s suitability and failed to deal properly with disrepair at both properties.

Oadby and Wigston Borough Council (18 005 370)

Report Upheld Homelessness 04-Apr-2019

Summary: Ms X complained the Council did not deal properly with her when she and her children became homeless when fleeing domestic violence. There were delays while the Council argued with another council (Authority A) about whose responsibility it was to take her homelessness application. The Council provided her with temporary accommodation that she believed was not suitable.