Liverpool City Council (19 017 086)

Statement Closed after initial enquiries Health and safety 01-Mar-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s alleged failure to deal with various environmental health issues he says are related to his neighbour. This is because the complaint is late and there is no reason Mr X could not have complained to the Ombudsman much earlier.

Durham County Council (19 016 823)

Statement Closed after initial enquiries Health and safety 26-Feb-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s health and safety investigation after his wife was involved in an accident at work. This is because the complaint is late, there is not enough evidence of fault causing injustice, and it is unlikely an investigation would lead to a different outcome.

Suffolk County Council (19 014 732)

Statement Closed after initial enquiries Health and safety 20-Feb-2020

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s response to the concerns he raised relating to the construction of a waste processing plant. This is because the Council is not responsible for construction at the site and the complaint falls outside our jurisdiction and there are no other grounds which warrant investigation.

London Fire & Emergency Planning Authority (19 004 667)

Statement Not upheld Health and safety 29-Jan-2020

Summary: Mr X complains the London Fire Brigade wrongly decided his neighbour, the owner of a commercial building, complied with a legal fire safety notice and that it needs to take no further action. The Ombudsman found no evidence of fault in this case. While Mr X strongly disagrees with the findings of the London Fire Brigade’s fire safety inspectors, they followed the correct process and are entitled to reach conclusions about risk as a result.

Luton Borough Council (19 012 326)

Statement Closed after initial enquiries Health and safety 21-Jan-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the Council’s failure to take action under health and safety legislation following his wife’s accident at an airport. This is because we do not consider the actions complained of has caused Mr or Mrs X an injustice which warrants our involvement.

East Hampshire District Council (19 007 250)

Statement Closed after initial enquiries Health and safety 02-Dec-2019

Summary: Miss X complained about the Council’s decision to serve her animal sanctuary with a prohibition notice closing it for public access. The Ombudsman should not investigate this complaint. This is because it was reasonable for her to appeal to an Employment Tribunal against the notice.

Bournemouth, Christchurch and Poole Council (19 009 806)

Statement Closed after initial enquiries Health and safety 07-Nov-2019

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s response to his reports a nightclub is excessively hot and this has led to customers collapsing. Further consideration of the complaint is unlikely to find fault by the Council or a personal injustice to Mr B.

Royal Borough of Windsor and Maidenhead Council (19 000 099)

Statement Not upheld Health and safety 18-Oct-2019

Summary: Mr X complained the Council failed to properly investigate and deal with a rat infestation on his land, which he said was entering from Council land. The Council was not at fault. It carried out an investigation in line with the relevant legislation, but concluded it was unable to find the source of the rats. As the landowner, it is Mr X’s responsibility to put measures in place to control the rats entering his land or property.

Manchester City Council (19 005 548)

Statement Closed after initial enquiries Health and safety 18-Oct-2019

Summary: The Ombudsman will not investigate this complaint about the death of the complainant’s brother. The matter has been considered by a coroner at an inquest. We are unlikely to find other fault by the Council has caused the complainant injustice.

Ashford Borough Council (19 004 114)

Statement Closed after initial enquiries Health and safety 20-Aug-2019

Summary: The Ombudsman will not investigate this complaint about how the Council has dealt the complainant’s concerns about dog faeces in a neighbour’s garden. It is unlikely the Ombudsman would find fault by the Council and the complainant can seek a remedy in court.