Bolton Metropolitan Borough Council (19 020 215)

Statement Closed after initial enquiries Trading standards 30-Mar-2020

Summary: Miss X complains the Council seized her stock and is prosecuting her based on a false complaint. The Ombudsman cannot investigate this complaint as matters subject to court proceedings are outside his jurisdiction.

West Sussex County Council (19 019 039)

Statement Closed after initial enquiries Trading standards 23-Mar-2020

Summary: The Ombudsman has no jurisdiction to consider a complaint about criminal proceedings in a court of law.

Bath and North East Somerset Council (19 017 080)

Statement Closed after initial enquiries Trading standards 28-Feb-2020

Summary: Mr B complains about the Council’s decision to treat him as a vexatious complainant. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council or injustice caused to Mr B sufficient to warrant an investigation.

Reading Borough Council (19 019 648)

Statement Closed after initial enquiries Trading standards 21-Feb-2020

Summary: The Ombudsman will not investigate this complaint that the Council had unreasonably failed to pursue an allegation that an insurance company based in its area had refused to make payments under an insurance policy. This is because there is no sign of fault by the Council regarding this matter.

Rochdale Metropolitan Borough Council (18 011 376)

Statement Not upheld Trading standards 27-Jan-2020

Summary: there is no fault by the Council in its consideration of Mr F’s concerns about the quality of specialist glass units fitted in his home which is a listed building

Plymouth City Council (19 004 257)

Statement Not upheld Trading standards 20-Jan-2020

Summary: Mr X complained the Council did not investigate allegations against his company in a fair and professional manner. There is no fault in the way the Council carried out its investigation and we have closed Mr X’s complaint.

Dudley Metropolitan Borough Council (19 000 089)

Statement Closed after initial enquiries Trading standards 17-Jan-2020

Summary: Mr X complained about the conduct of the Council’s Trading Standards officers when they searched his home for illegal tobacco. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of any fault which would warrant an investigation.

Hampshire County Council (19 016 305)

Statement Closed after initial enquiries Trading standards 09-Jan-2020

Summary: The Ombudsman does not have reason to investigate this complaint about the Council’s failure to pursue allegations of malpractice by an insurance company in its area. This is because there is no sign of fault by the Council.

Derbyshire County Council (19 013 468)

Statement Closed after initial enquiries Trading standards 07-Jan-2020

Summary: The Ombudsman will not now investigate this complaint about a matter the complainant raised with the Council in 2015. The complaint is made too late.

Essex County Council (19 012 218)

Statement Closed after initial enquiries Trading standards 24-Dec-2019

Summary: The Ombudsman will not investigate Mr B’s complaint about the Council’s response to his reports an auction house is failing to accurately describe cars it sells. Further consideration of the complaint is unlikely to find fault by the Council.