Licensing archive 2019-2020


Archive has 105 results

  • London Borough of Hackney (19 018 238)

    Statement Closed after initial enquiries Licensing 25-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about licensing fees he paid before 2017. The complaint is made late to the Ombudsman and there are not good reasons to investigate now.

  • Royal Borough of Greenwich (19 017 748)

    Statement Closed after initial enquiries Licensing 23-Mar-2020

    Summary: The Ombudsman will not investigate Mr B's complaint about a house in multiple occupancy (HMO) application he made to the Council. This is because it is reasonable to expect Mr B to complain to the Information Commissioner's Office. For the remaining complaints, the matters have been considered during tribunal proceedings and it is reasonable for Mr B to raise further matters he complains of in his defence in the ongoing proceedings.

  • Leeds City Council (19 011 936)

    Statement Not upheld Licensing 19-Mar-2020

    Summary: There is no evidence of fault in how the Council carried out an inspection of Mr C's private hire vehicle.

  • Broxbourne Borough Council (19 016 546)

    Statement Closed after initial enquiries Licensing 18-Mar-2020

    Summary: Mr B complains about the Council's failure to take action against a limousine hire company which he says is acting unlawfully. The Ombudsman will not investigate the complaint because there is insufficient evidence that Mr B has been caused injustice as a result of fault by the Council.

  • Wyre Forest District Council (19 017 598)

    Statement Closed after initial enquiries Licensing 18-Mar-2020

    Summary: We will not investigate this complaint about planning, licensing and noise nuisance action the Council took. The complaint is late. And Mrs Q has, or could have, appealed to the Planning Inspector or to a court.

  • Dorset Council (19 018 589)

    Statement Closed after initial enquiries Licensing 17-Mar-2020

    Summary: The Ombudsman cannot investigate Mr X's complaint about a taxi company licensed by the Council. This is because the issue does not concern an administrative function of the Council. We will not investigate Mr X's complaint about the Council's investigation into the taxi company as it is unlikely we would find fault.

  • Transport for London (19 017 211)

    Statement Closed after initial enquiries Licensing 17-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about the Authority's decision that the complainant must make a new application for a taxi driver licence. This is because there is insufficient evidence of fault by the Authority.

  • London Borough of Bexley (19 016 924)

    Statement Closed after initial enquiries Licensing 13-Mar-2020

    Summary: Mr X complains that the Council provided misleading information to him as a landlord and compelled him to meet conditions when applying for a licence that were either unlawful or unreasonable. The Ombudsman will not investigate as Mr X is not caused significant injustice from the alleged Council fault and he cannot change the outcome of the complaint.

  • Transport for London (19 003 045)

    Statement Closed after initial enquiries Licensing 13-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint that Transport for London suspended his private hire vehicle licence for one year causing loss of earnings. The complaint is outside the Ombudsman's jurisdiction because Mr X had or has legal remedies in court.

  • Stoke-on-Trent City Council (19 018 240)

    Statement Closed after initial enquiries Licensing 12-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council issuing a dog boarding license without consulting neighbouring properties, including his own. This is because it is unlikely we would find fault with the Council.

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