Archive has 5 results
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Statement Not upheld Drainage 31-Mar-2020
Summary: Mr B complains that the Council has failed to use its powers under the Land Drainage Act 1991 to reinstate an ordinary watercourse resulting in his property being at risk of flooding. The Ombudsman finds no grounds to criticise the Council’s decision that use of its powers was not warranted in this case.
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Staffordshire County Council (19 008 553)
Statement Upheld Drainage 17-Mar-2020
Summary: the complainant says the Council agreed to complete drainage works outside her home in 2016 but did not do so until 2020. When the complainant followed up the lack of drainage the Council told her it had already completed the work when it had not. The Council accepts it mistakenly confirmed it had completed the work. The Ombudsman finds the Council at fault and recommends a remedy.
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North Somerset Council (19 017 458)
Statement Closed after initial enquiries Drainage 06-Mar-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about flooding to his property caused by water draining from land owned by the Council. The Council has offered to put in place measures to mitigate the likelihood and impact of flooding and if Mr X believes it must do more it would be reasonable for him to go to court.
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Tameside Metropolitan Borough Council (19 013 756)
Statement Closed after initial enquiries Drainage 05-Feb-2020
Summary: We will not investigate Mr Q’s complaint about his flooded basement and kitchen. The Council’s insurers are better placed to deal with the matter. And, ultimately, Mr Q may go to court.
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Cumbria County Council (19 013 447)
Statement Closed after initial enquiries Drainage 16-Jan-2020
Summary: The Ombudsman will not investigate Mrs X’s complaint about damage to her property she says resulted from the Council’s failure to properly clean the drains. This is because it would be reasonable for Mrs X to take the matter to court.