Archive has 98 results
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Durham County Council (19 014 661)
Statement Closed after initial enquiries Antisocial behaviour 07-Feb-2020
Summary: Mr B complains about the Council’s actions in issuing him with a Community Protection Notice. The Ombudsman will not investigate the complaint because Mr B had the right to appeal against the Notice in the Magistrates’ Court and so the complaint falls outside our jurisdiction.
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London Borough of Ealing (19 005 997)
Statement Upheld Antisocial behaviour 06-Feb-2020
Summary: There was minor fault in the Council’s response to Mr B’s official complaint which caused delay and frustration to him. There was no fault in the matter complained about, the Council’s response to Mr B’s request for out of hours noise monitoring.
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Torridge District Council (19 014 203)
Statement Closed after initial enquiries Antisocial behaviour 05-Feb-2020
Summary: Ms B complains about the Council’s handling of her complaints against a neighbour who is also a councillor. The Ombudsman will not investigate the complaint because an investigation is unlikely to achieve a different outcome.
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London Borough of Bromley (19 007 717)
Statement Not upheld Antisocial behaviour 03-Feb-2020
Summary: Mrs X complained the Council failed to take appropriate action in response to her reports about noise from one neighbour and a rat infestation relating to another neighbour. The Council was not at fault.
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Central Bedfordshire Council (19 001 733)
Statement Closed after initial enquiries Antisocial behaviour 27-Jan-2020
Summary: Ms X complained about the Council’s failure to take her complaints about nuisance from her neighbours seriously in 2015. She also complains about its actions against her for nuisance in 2017 and 2018 which ended in her being summonsed in the Magistrates Court. The Ombudsman will not exercise his discretion to investigate this complaint. The matters took place more than 12 months before the complainant complained to us and were subject to a right of appeal to a court and subsequently to court proceedings.
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Statement Closed after initial enquiries Antisocial behaviour 17-Jan-2020
Summary: We cannot consider Mr X’s complaint, which is about the Council’s decision to begin possession proceedings in response to his behaviour towards its officers. This is because the issue concerns the Council’s actions as a social housing provider.
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London Borough of Newham (19 013 281)
Statement Closed after initial enquiries Antisocial behaviour 15-Jan-2020
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council has failed to address his concerns about a homeless person’s camp near his home. This is because the injustice Mr B has suffered personally is not significant enough to justify our involvement.
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Durham County Council (19 007 384)
Statement Closed after initial enquiries Antisocial behaviour 07-Jan-2020
Summary: Mr X complained about the Council’s failure to take sufficient action against anti-social behaviour by youths in his area. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault by the Council which has caused injustice to Mr X.
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London Borough of Harrow (18 006 777)
Statement Closed after initial enquiries Antisocial behaviour 06-Jan-2020
Summary: Mr X complained about the Council’s failure to take action against traders in his area who are causing environmental problems and restricting the footway with trade waste and obstructions. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Basildon Borough Council (19 005 443)
Statement Not upheld Antisocial behaviour 20-Dec-2019
Summary: Mrs J complains the Council failed to take enforcement action when she alerted it to a high hedge which causes her distress. We do not uphold the complaint. We find no or insufficient evidence of fault causing an injustice to Mrs J.