Archive has 283 results
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London Borough of Hackney (19 005 129)
Statement Not upheld Special educational needs 18-Mar-2020
Summary: The Ombudsman has discontinued his investigation of this complaint, about the Council’s delay in issuing an Education, Health and Care plan. This is because he cannot provide the outcome the complainant seeks.
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Staffordshire County Council (19 012 311)
Statement Not upheld Special educational needs 18-Mar-2020
Summary: Ms X complained the Council delayed completing her son’s Education, Health and Care assessment. The Ombudsman cannot assess the full impact of the delay or recommend a remedy until an Education, Health and Care plan is agreed. Ms X’s complaint can be re-opened when the outcome is known.
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City of Bradford Metropolitan District Council (19 009 252)
Statement Upheld Special educational needs 17-Mar-2020
Summary: Mrs X complained the Council delayed in completing an Education, Health and Care needs assessment for her son Y, and that it failed to issue a final Plan. The Council was at fault. That fault caused avoidable distress and frustration to Mrs X. The Council has agreed to pay Mrs X £250 to remedy the injustice caused and complete an action plan to support Y find suitable education. It has already made service improvements to prevent a recurrence of the fault.
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Dudley Metropolitan Borough Council (19 008 389)
Statement Upheld Special educational needs 16-Mar-2020
Summary: Miss X complained the Council failed to provide her son Y a suitable education for over a year and delayed in issuing his Education, Health and Care Plan. The Council was at fault for delays in issuing the Education, Health and Care Plan that meant it delayed in identifying suitable alternative education for Y. However, those delays did not cause Miss X or Y an injustice. The Council should review its statutory assessment processes to prevent a recurrence of fault.
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Kent County Council (19 008 752)
Statement Not upheld Special educational needs 16-Mar-2020
Summary: There has been some fault by the Council in the way it has managed the complainant’s son’s Education, Health and Care Plan during 2018 and 2019. The Ombudsman has decided to wait the outcome of the complainant’s current Tribunal appeal before making decisions about the injustice caused. Therefore, the Ombudsman will discontinue this current investigation.
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Norfolk County Council (18 019 103)
Report Upheld Special educational needs 13-Mar-2020
Summary: Ms X says the Council failed to provide her son (Y) with suitable education when his school placement broke down. Ms X also says her son’s Education Health and Care (EHC) plan is not fit for purpose.
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Kent County Council (19 017 682)
Statement Closed after initial enquiries Special educational needs 10-Mar-2020
Summary: The Ombudsman will not investigate Ms X’s complaint about which school is suitable for her child. It is reasonable to expect Ms X to appeal to the Tribunal.
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Statement Closed after initial enquiries Special educational needs 10-Mar-2020
Summary: The Ombudsman will not investigate Mr Q’s complaint about the Council’s alleged failure to give him any funding to home educate his son while it found a suitable school for him. This is because the complaint is late.
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Oldham Metropolitan Borough Council (19 016 817)
Statement Closed after initial enquiries Special educational needs 09-Mar-2020
Summary: The Ombudsman will not investigate Ms X’s complaint about information disclosed at a meeting without her consent. There is not enough direct injustice to Ms X to justify an investigation.
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London Borough of Lewisham (19 017 514)
Statement Closed after initial enquiries Special educational needs 09-Mar-2020
Summary: The Ombudsman will not investigate Mr B’s complaint that the Council’s Special Educational Needs Local Offer does not comply with the Council’s obligations and is unlawful. This is because any injustice to him flows from a decision about which it would have been reasonable for him to use his right to appeal to a tribunal.