City of Bradford Metropolitan District Council (19 009 974)

Statement Not upheld School transport 10-Feb-2020

Summary: there is no fault in the Council’s decision to refuse Mr F’s application for school transport for his daughter, G, or his subsequent appeal. The Ombudsman cannot question decisions taken without fault.

Oxfordshire County Council (19 010 749)

Statement Upheld School transport 10-Feb-2020

Summary: Mr X complains about the Council’s decision to withdraw an offer of free home to school transport for his daughter, Y. There was some fault by the Council in how it administered free home to school transport. However, this did not cause Mr X an injustice which would require the Council take any action.

North Yorkshire County Council (19 014 735)

Statement Closed after initial enquiries School transport 08-Feb-2020

Summary: The Ombudsman will not investigate Mr C’s complaint that the Council was at fault in refusing his application and appeal for school transport for his son. This is because it is unlikely we would find fault on the Council’s part.

Kent County Council (19 015 083)

Statement Closed after initial enquiries School transport 08-Feb-2020

Summary: The Ombudsman will not investigate Mr X’s complaint about the decision not to provide his son with free transport to school. This is because there is not enough evidence of fault in how the Council has reached its decision and so we cannot question its merits.

Wokingham Borough Council (19 002 419)

Statement Not upheld School transport 07-Feb-2020

Summary: Mr A complained the Council did not properly consider his application and appeal for free school transport for his children. The Ombudsman has discontinued his investigation as during it the Council heard Mr A’s stage two appeal and offered him free school transport.

Oxfordshire County Council (19 003 630)

Statement Upheld School transport 07-Feb-2020

Summary: Mr and Mrs X complain about the way the Council decided their daughter was not eligible for free transport to school. They say the Council’s approach is unfair and inconsistent. There was some fault by the Council in how it administered free home to school transport. However, this did not cause Mr and Mrs X an injustice which would require the Council to take any action.

Oxfordshire County Council (19 010 686)

Statement Upheld School transport 07-Feb-2020

Summary: Mrs X complains about the Council’s decision to charge her for school transport for her son. There was some fault by the Council in how it administered free home to school transport. However, this did not cause Mrs X an injustice which would require the Council to take any action.

City of Bradford Metropolitan District Council (19 014 441)

Statement Closed after initial enquiries School transport 06-Feb-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about the decision not to provide her daughter with free transport to school. This is because there is not enough evidence of fault in how the Council has reached its decision and so we cannot question its merits.

City of Bradford Metropolitan District Council (19 012 456)

Statement Closed after initial enquiries School transport 03-Feb-2020

Summary: The Ombudsman will not investigate Mrs X’s complaint about the Council’s refusal to provide free school transport for her children. It is unlikely we would find fault on the Council’s part.

Devon County Council (19 012 828)

Statement Closed after initial enquiries School transport 03-Feb-2020

Summary: The Ombudsman will not investigate this complaint about the Council’s decision following the complainant’s application for school transport assistance. This is because it is unlikely he will find fault.