Wiltshire Council (18 012 941)

Statement Upheld Disabled children 14-May-2019

Summary: Mrs P complained the Council failed to offer her family sufficient respite. At the time her child, Q, was out of school with no provision. The Council has agreed to make a financial settlement, including reimbursing Mrs P for avoidable expenses and for Q’s missed education, and to consider providing respite.

City of Wolverhampton Council (18 012 150)

Statement Upheld Disabled children 03-May-2019

Summary: Mrs X complains the Council was responsible for the decision made by the special school her child attends to temporarily close its after-school club causing distress to her child. We found fault as the communication between the Council and school lacked clarity. But this fault did not cause Mrs X and her child an injustice as the decision to close the club was taken by the school. So, we have completed our investigation.