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Child protection archive 2019-2020


Archive has 419 results

  • Devon County Council (19 019 643)

    Statement Closed after initial enquiries Child protection 31-Mar-2020

    Summary: The Ombudsman will not investigate Miss B's complaint that the Council has unreasonably taken legal action and child protection action in respect of her children. This is because the complaint concerns matters which have been, or can be, raised in court.

  • Leeds City Council (19 018 458)

    Statement Closed after initial enquiries Child protection 31-Mar-2020

    Summary: The Ombudsman cannot investigate Mrs X's complaint about the accuracy of information given to the Court. And the Information Commissioner's Office is better placed to consider her complaint about data handling.

  • Norfolk County Council (19 011 560)

    Statement Upheld Child protection 31-Mar-2020

    Summary: Mrs X complained about the Council's failure to properly remedy injustice caused when a social worker shared inaccurate and damaging information about her son with others. She says this fault caused her and her family significant distress. The Council has already accepted fault and offered an apology and a modest payment to Mrs X to remedy the injustice caused. The Ombudsman is satisfied this is an acceptable outcome and we could add nothing further to the Council's investigation or remedy.

  • Leicester City Council (19 019 509)

    Statement Closed after initial enquiries Child protection 31-Mar-2020

    Summary: The Ombudsman cannot investigate Miss B's complaint that the Council is at fault in preventing her from having contact with her children and in failing to consider her concerns for their welfare. This is because the complaint concerns matters which have been decided in court.

  • London Borough of Bromley (19 010 012)

    Statement Not upheld Child protection 31-Mar-2020

    Summary: Mr X complains the Council failed to act in response to a safeguarding referral about a child who harmed him at school. He says this harm has caused long-term effects. The Council acted according to its duties and was not at fault.

  • Essex County Council (19 020 099)

    Statement Closed after initial enquiries Child protection 30-Mar-2020

    Summary: The Ombudsman will not investigate Ms A's complaint about a report prepared by the Council's children services team. This is because the issues, and what Ms A wants to achieve cannot be separated from the matters before the family court.

  • Nottingham City Council (19 007 331)

    Statement Not upheld Child protection 30-Mar-2020

    Summary: Mr X complained that the Council has not provided a satisfactory response to his complaint about a child protection investigation about his child. The Council was not at fault in the conduct of the child protection investigation or in responding to the complaint.

  • Leeds City Council (19 017 339)

    Statement Closed after initial enquiries Child protection 30-Mar-2020

    Summary: The Ombudsman will not investigate Ms X's complaint that the Council holds inaccurate information about her and shared it with other people. The Information Commissioner's Office is better placed.

  • Northamptonshire County Council (19 012 376)

    Statement Not upheld Child protection 30-Mar-2020

    Summary: Ms M complained to both the local Safeguarding Children Partnership and the Council following a child protection conference. She is unhappy with the Partnership's response. The Council has not yet completed its investigation. The Ombudsman will consider the matter as a whole if Ms M remains dissatisfied once the Council has completed its investigation.

  • London Borough of Bromley (19 009 471)

    Statement Not upheld Child protection 30-Mar-2020

    Summary: Mr J complains about the Council's response to his referral about the safety of his children. The Ombudsman has found no fault.