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Council tax support archive 2019-2020


Archive has 41 results

  • Birmingham City Council (19 017 696)

    Statement Closed after initial enquiries Council tax support 18-Mar-2020

    Summary: Ms X complains that the Council is holding her liable for Council Tax for a property she never lived in. The Ombudsman will not investigate this complaint because it is reasonable for Ms X to exercise her right of appeal to the Valuation Tribunal.

  • London Borough of Richmond upon Thames (19 017 206)

    Statement Closed after initial enquiries Council tax support 17-Mar-2020

    Summary: The Ombudsman will not investigate this complaint that the Council wasted the complainant's time by saying he would qualify for council tax reduction. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice. In addition, the complainant could have appealed to the Valuation Tribunal.

  • Harborough District Council (19 019 333)

    Statement Closed after initial enquiries Council tax support 16-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about a council tax bill. This is because the complainant has a right of appeal to the Valuation Tribunal. The Ombudsman will not investigate other aspects of the complaint as there is insufficient evidence of significant injustice.

  • London Borough of Lambeth (19 009 350)

    Statement Closed after initial enquiries Council tax support 16-Mar-2020

    Summary: Ms X complained about the Council's refusal to reconsider her application for council tax support which she made in error in 2018. The Ombudsman should not exercise his discretion to investigate this complaint which was received outside the normal 12-month period for considering complaints.

  • North Tyneside Metropolitan Borough Council (19 017 129)

    Statement Closed after initial enquiries Council tax support 03-Mar-2020

    Summary: The Ombudsman will not investigate Mrs B's complaint that the Council made errors with her housing benefit and council tax support claim but failed to look at it again. This is because it was reasonable to expect Mrs B to pursue her right of appeal to the First Tier Tribunal and the Valuation Tribunal.

  • Lincoln City Council (19 009 667)

    Statement Not upheld Council tax support 26-Feb-2020

    Summary: Miss X complains the Council should not have cancelled Mr Y's benefits, it gave him incorrect advice and added unreasonable enforcement fees to Mr Y's debt. We found the Council was not at fault.

  • Torbay Council (19 013 684)

    Statement Closed after initial enquiries Council tax support 01-Feb-2020

    Summary: The Ombudsman will not investigate Mrs X's complaint about council tax support and data protection issues. This is because the Valuation Tribunal and Information Commissioner's Office are the appropriate bodies to consider her complaint.

  • Sheffield City Council (19 013 883)

    Statement Closed after initial enquiries Council tax support 21-Jan-2020

    Summary: The Ombudsman will not investigate this complaint about the way the Council calculates council tax support. This is because there is insufficient evidence of fault by the Council and because the complainant could have appealed to the Valuation Tribunal.

  • West Berkshire Council (19 013 849)

    Statement Closed after initial enquiries Council tax support 09-Jan-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about his Council Tax bill and entitlement to Council Tax Support. This is because it is reasonable for Mr X to appeal to the tribunal.

  • London Borough of Hillingdon (19 012 712)

    Statement Closed after initial enquiries Council tax support 17-Dec-2019

    Summary: The Ombudsman will not investigate Mr X's complaint about his request for Council Tax Support. This is because the complaint is late, and it was reasonable for Mr X to appeal to the tribunal.