Archive has 546 results
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Statement Closed after initial enquiries Council tax 30-Jan-2020
Summary: Mr B complains about the Council’s decision to hold him liable for council tax. The Ombudsman will not investigate Mr B’s complaint. This is because if Mr B disagreed with the Council’s decision it was reasonable for him to appeal to the Valuation Tribunal.
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North Kesteven District Council (19 017 892)
Statement Closed after initial enquiries Council tax 30-Jan-2020
Summary: Mr K complained the Council applied an empty homes charge to the council tax on his property. The Ombudsman will not consider this complaint as it is reasonable to expect Mr K to appeal to a Valuation Tribunal.
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London Borough of Barnet (19 013 049)
Statement Closed after initial enquiries Council tax 30-Jan-2020
Summary: The Ombudsman will not investigate Ms B’s complaint about a historic council tax debt. The complaint is late and there are no good reasons for the Ombudsman to exercise his discretion and now investigate.
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London Borough of Harrow (19 013 629)
Statement Closed after initial enquiries Council tax 30-Jan-2020
Summary: The Ombudsman will not investigate Miss X’s complaint about council tax. This is because it was reasonable for her to appeal to the Valuation Tribunal, and it is unlikely an investigation by the Ombudsman would achieve the outcome she wants.
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London Borough of Hillingdon (19 014 396)
Statement Closed after initial enquiries Council tax 30-Jan-2020
Summary: Mr X complains about the way the Council pursued enforcement action against him for non payment of Council tax. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council.
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Birmingham City Council (19 004 788)
Statement Upheld Council tax 29-Jan-2020
Summary: Mr X complains about the way the Council dealt with his Council Tax account resulting in recovery action against him. The Council has accepted it was at fault in failing to include a rejected payment amount in a payment plan sent to Mr X. It has already apologised to Mr X, withdrawn all costs, the summons and Liability Order and removed the debt from its enforcement agents in recognition of the distress caused. This is a suitable remedy in this case so, the Ombudsman has completed his investigation.
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Birmingham City Council (19 016 095)
Statement Closed after initial enquiries Council tax 29-Jan-2020
Summary: The Ombudsman will not investigate this complaint about how the Council dealt with Mrs X’s council tax payments. An investigation is unlikely to find fault causing injustice.
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London Borough of Bexley (19 016 393)
Statement Closed after initial enquiries Council tax 29-Jan-2020
Summary: The Ombudsman will not investigate Mr X’s complaint about the council tax banding at his property. This is because council tax banding is a matter for the Valuation Office Agency, with a right to appeal to a valuation tribunal.
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Reading Borough Council (19 005 984)
Statement Not upheld Council tax 28-Jan-2020
Summary: Mr B complains the Council wrongly issued a summons for non-payment of council tax. The Ombudsman finds no fault by the Council in this matter.
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Newcastle upon Tyne City Council (19 015 023)
Statement Upheld Council tax 28-Jan-2020
Summary: Mr X complains about the way the Council has pursued him for payment of Council tax. The Ombudsman will not investigate this complaint because the matter has been settled to the Ombudsman’s satisfaction.