Archive has 527 results
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Sevenoaks District Council (19 012 002)
Statement Closed after initial enquiries Council tax 18-Dec-2019
Summary: The Ombudsman will not investigate Mr D’s complaint the Council has taken advantage of his bankruptcy to secure payment of a disputed amount of outstanding council tax. The Ombudsman cannot make decisions about liability for council tax and cannot consider the actions of the trustee in making the payment to the Council.
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Kirklees Metropolitan Borough Council (19 012 689)
Statement Closed after initial enquiries Council tax 18-Dec-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about charges added to his council tax account. This is because the complaint is made late and there are not good reasons to investigate now.
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London Borough of Barnet (18 019 346)
Statement Not upheld Council tax 17-Dec-2019
Summary: Mr T complains the Council wrongly took recovery action against him due to an error regarding a discount. The Ombudsman finds no evidence of fault by the Council.
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Statement Not upheld Council tax 17-Dec-2019
Summary: Mr X complains the Council delayed refunding a credit of £100 on his council tax account. The Ombudsman’s considers there is no evidence of fault by the Council.
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Middlesbrough Borough Council (19 013 135)
Statement Closed after initial enquiries Council tax 17-Dec-2019
Summary: The Ombudsman will not investigate Mr X’s complaint about a council tax bill. This is because if Mr X disputes liability it is reasonable for him to appeal to the tribunal.
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Brighton & Hove City Council (19 012 294)
Statement Closed after initial enquiries Council tax 17-Dec-2019
Summary: The Ombudsman will not investigate this complaint about an enforcement notice for council tax arrears which the complainant says was designed to deceive him. This is because there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Council tax 17-Dec-2019
Summary: The Ombudsman will not investigate Mrs X’s complaint about a council tax discount as it is reasonable to expect Mrs X to appeal to the Valuation Tribunal about it.
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Worthing Borough Council (19 003 599)
Statement Upheld Council tax 16-Dec-2019
Summary: Mr X, who is a landlord, complained the Council wrongly pursued him for council tax he was not liable for which resulted in a liability order against him. Mr X said this caused him distress and has damaged his reputation. The Council was at fault when it failed to record tenancy details Mr X provided. It has already apologised for the distress and inconvenience this caused Mr X, and cancelled all costs. These actions are sufficient to remedy the injustice it caused.
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Kingston Upon Hull City Council (19 004 925)
Statement Closed after initial enquiries Council tax 16-Dec-2019
Summary: The Ombudsman will not investigate this complaint that the Council did not take the complainant’s council tax payment in June. This is because there is insufficient evidence of fault and injustice.
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Harrogate Borough Council (19 005 480)
Statement Not upheld Council tax 16-Dec-2019
Summary: Mr X complained the Council should not have issued a summons and obtained a liability order as he was not significantly in council tax arrears. There was no fault by the Council.