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Council tax archive 2019-2020


Archive has 575 results

  • Northumberland County Council (19 020 211)

    Statement Closed after initial enquiries Council tax 31-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about how the Council handled his council tax account and an error in applying a reduction which it later removed. There is no fault in the Council requiring Mr X to pay the council tax he owes. Mr X's second complaint, about the bill for the new tax year, is premature to this office. He should first complete the Council's complaint procedure.

  • Chichester District Council (19 019 443)

    Statement Closed after initial enquiries Council tax 31-Mar-2020

    Summary: The complaint is about the Council charging extra council tax on an empty property. The Ombudsman will not pursue this complaint. This is because the Council's overall decision to charge extra council tax in its area can only be challenged in court and because Mr X can appeal to a tribunal if he thinks the Council has wrongly calculated his council tax liability.

  • Tunbridge Wells Borough Council (19 019 419)

    Statement Closed after initial enquiries Council tax 27-Mar-2020

    Summary: The Ombudsman will not investigate Mrs X's complaint about a council tax bill for an empty property. This is because there is not enough evidence of fault, and if Mrs X disputes liability, it is reasonable for her to appeal to the tribunal.

  • Gosport Borough Council (19 020 131)

    Statement Closed after initial enquiries Council tax 27-Mar-2020

    Summary: The Ombudsman will not investigate Mr P's complaint about council tax payments and an attachment of earnings. This is because it would be reasonable for Mr P to appeal to the Valuation Tribunal if he is unhappy with the Council's decision.

  • London Borough of Newham (19 019 581)

    Statement Closed after initial enquiries Council tax 27-Mar-2020

    Summary: Mrs X complains about the way the Council assisted her with her council tax account. The Ombudsman will not investigate this complaint because there is no evidence of fault by the Council causing significant person injustice to Mrs X. This is also a matter for the Information Commissioner's Office.

  • North Somerset Council (19 014 271)

    Statement Upheld Council tax 26-Mar-2020

    Summary: Ms X complains the Council's decision to pursue an attachment of earnings order has not taken account of her ability to pay and caused further financial hardship. The Council says it has included all expenditure claimed by Ms X but the evidence provided does not support this. The Council has now cancelled the attachment of earnings order and sent Ms C a new income and expenditure form to complete. This is an appropriate remedy.

  • Royal Borough of Greenwich (19 011 225)

    Statement Not upheld Council tax 26-Mar-2020

    Summary: Mr B complained about the time taken by the Council to recover a very old council tax debt. We cannot find fault with the Council's actions.

  • Worthing Borough Council (19 019 228)

    Statement Closed after initial enquiries Council tax 26-Mar-2020

    Summary: Mr X complains about the way the Council has dealt with his council tax support. The Ombudsman will not investigate this complaint because the matter is out of time and there was a right of appeal to a Valuation Tribunal.

  • Brighton & Hove City Council (19 018 372)

    Statement Closed after initial enquiries Council tax 25-Mar-2020

    Summary: The Ombudsman will not investigate this complaint about council tax arrears because there is insufficient evidence of fault by the Council. In addition, the complainant can contact the Information Commissioner.

  • Havant Borough Council (19 019 248)

    Statement Closed after initial enquiries Council tax 24-Mar-2020

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's decision not to grant council tax support. This is because if Mr X disagrees with the Council's decision it is reasonable for him to appeal to a valuation tribunal.