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Derbyshire County Council (16 006 195)
Report Upheld Safeguarding 29-Nov-2019
Summary: Mr B complains about multiple failings in the care received by his late sister, Mrs C, when she was resident at the Grange Care Home between November 2015 and March 2016, which is owned and run by the Council. In particular, there were serious failings in its response after Mrs C died following a fall in the care home.