Other archive 2018-2019


Archive has 276 results

  • Sheffield City Council (18 017 697)

    Statement Closed after initial enquiries Other 29-Mar-2019

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council breaching data protection rules and a court order. Mr X may go to the Information Commissioner or consider his legal remedies.

  • Wiltshire Council (18 017 407)

    Statement Closed after initial enquiries Other 27-Mar-2019

    Summary: The Ombudsman will not investigate Mr X's complaint that his car was damaged by a refuse bin. It is reasonable to expect Mr X to resort to court action and so the complaint is outside the Ombudsman's legal remit.

  • Leicester City Council (18 001 239)

    Statement Upheld Other 27-Mar-2019

    Summary: The Council is at fault for not routinely providing copies of Council Tax bills and correspondence in large print to someone who is partially sighted. The Council has removed all recovery costs from Council Tax arrears. So, although there is no financial injustice, the complainant has been put to unnecessary time and trouble in having to constantly ask for documents in large print and this injustice needs a remedy. Devising a system that does not rely on the complainant asking for large print documents every time, remedies this complaint.

  • Eastbourne Borough Council (18 016 042)

    Statement Closed after initial enquiries Other 27-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about the Council restricting the complainant's contact with it. It is unlikely the Ombudsman would find evidence of fault by the Council.

  • Havant Borough Council (18 017 546)

    Statement Closed after initial enquiries Other 26-Mar-2019

    Summary: The Ombudsman will not investigate Mr B's complaint about incorrectly addressed council tax correspondence and a failure to reply to his Subject Access Request. The Council has now updated its council tax records, apologised and offered a financial remedy for Mr B's time and trouble. Further consideration of this part of the complaint would not achieve any more for Mr B. And the Information Commissioner is better placed to consider if the Council has fulfilled its duties under data protection legislation.

  • London Borough of Hackney (18 017 179)

    Statement Closed after initial enquiries Other 20-Mar-2019

    Summary: Mr X complained about the Council suspending his market trader's licence after it accused him of smoking drugs at his stall. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault on the Council's part

  • London Borough of Redbridge (18 012 916)

    Statement Not upheld Other 20-Mar-2019

    Summary: There was no fault by the Council in a complaint that the Council did not stop motorists parking in front of a garage owned by the complainant.

  • Thanet District Council (18 018 827)

    Statement Closed after initial enquiries Other 15-Mar-2019

    Summary: The Ombudsman cannot investigate Miss X's complaint. Miss X complains as a councillor about a Council officer breaching political impartiality. Miss X does not complain as a member of the public and so the complaint is outside the Ombudsman legal remit.

  • Barnsley Metropolitan Borough Council (18 016 936)

    Statement Closed after initial enquiries Other 15-Mar-2019

    Summary: The Ombudsman will not investigate Mr X's complaint about an alleged data breach by the Council. This is because the Information Commissioner's Office is the appropriate body to consider his concerns.

  • Leeds City Council (18 016 935)

    Statement Closed after initial enquiries Other 15-Mar-2019

    Summary: Mr X complained about the Council's unfair investigation of an incident in which he was asked to leave Council offices. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault on the Council's part which would warrant an investigation.

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