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Council house sales and leaseholders archive 2018-2019


Archive has 32 results

  • City of Wolverhampton Council (18 009 996)

    Statement Upheld Council house sales and leaseholders 06-Mar-2019

    Summary: The Council failed to provide an information document about Right to Buy when Miss X started her tenancy. This did not cause Miss X any significant injustice because the Council did tell her that she might not receive a discount if she applied to buy her home.

  • City of Wolverhampton Council (18 015 240)

    Statement Closed after initial enquiries Council house sales and leaseholders 20-Feb-2019

    Summary: The Ombudsman will not investigate Ms B's complaints about the way the Council is handling her right to buy application. It is reasonable to expect Ms B to use the legal remedies available to her.

  • London Borough of Hounslow (18 015 114)

    Statement Closed after initial enquiries Council house sales and leaseholders 14-Feb-2019

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's handling of his Right to Buy application. This is because the complaint is late and there are no good reasons for the Ombudsman to exercise its discretion to investigate.

  • Sunderland City Council (18 014 628)

    Statement Closed after initial enquiries Council house sales and leaseholders 12-Feb-2019

    Summary: The Ombudsman cannot consider this complaint about an error made on the title deeds during the conveyancing process for a right to buy purchase. This is because the Council was not responsible for that right to buy process, and the Ombudsman has no jurisdiction to consider complaints about a housing association's involvement in the matter.

  • Oxford City Council (18 014 421)

    Statement Closed after initial enquiries Council house sales and leaseholders 11-Feb-2019

    Summary: The Ombudsman will not investigate this complaint about delay in a Right to Buy application. This is because it is reasonable to expect the complainant to have used the statutory notice of delay process to resolve the matter.

  • Dacorum Borough Council (18 008 503)

    Statement Not upheld Council house sales and leaseholders 07-Jan-2019

    Summary: Mrs X complained that after a data breach, the Council refused to waive the repayable discount on her property which she bought under the Right to Buy scheme. There was no fault in the Council's actions.

  • Exeter City Council (18 006 822)

    Statement Upheld Council house sales and leaseholders 18-Dec-2018

    Summary: Mr and Mrs X complain the Council unreasonably delayed the completion of their 'right to buy' application. There was fault by the Council that warrants a remedy to reflect the additional time and trouble Mr and Mrs X spent pursuing the application and their complaints.

  • Dudley Metropolitan Borough Council (17 018 292)

    Statement Closed after initial enquiries Council house sales and leaseholders 03-Dec-2018

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council's refusal of her Right to Buy application. There is not enough evidence of fault by the Council and it is reasonable for Mrs X to use the legal remedy available to her.

  • Manchester City Council (18 009 719)

    Statement Not upheld Council house sales and leaseholders 20-Nov-2018

    Summary: Ms X complains about the purchase price offered by the Council under the Right to Buy. The Ombudsman has discontinued our investigation because there is no fault causing injustice to Ms X and we cannot achieve the outcome Ms X wants.

  • London Borough Of Brent (18 007 388)

    Statement Not upheld Council house sales and leaseholders 15-Nov-2018

    Summary: Mr W complains the Council did not tell him about a shared equity scheme. Mr W says as a result he was not able to apply for the scheme and missed out on the opportunity. Mr W also complains the Council has not offered him a replacement property. The Ombudsman finds no evidence of fault with the Council's actions.