Trading standards archive 2018-2019


Archive has 22 results

  • London Borough of Lambeth (18 008 680)

    Statement Closed after initial enquiries Trading standards 27-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about electrical works carried out at the complainant's home. He is unlikely to find evidence of fault by the Council.

  • Birmingham City Council (18 014 200)

    Statement Closed after initial enquiries Trading standards 12-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about the way the Council dealt with a complaint about two companies Mr X used when he had problems with his mobility scooter. This is because we are unlikely to find fault. And we cannot investigate allegations of criminality.

  • Worcestershire County Council (18 016 597)

    Statement Closed after initial enquiries Trading standards 08-Mar-2019

    Summary: The Ombudsman will not investigate Mr A's complaints about the Council's response to his complaints about breaches of trading regulations at fruit and vegetable stalls. Further consideration of the complaint is unlikely to find fault or a significant personal injustice to Mr A.

  • Royal Borough of Kingston upon Thames (18 010 444)

    Statement Closed after initial enquiries Trading standards 27-Feb-2019

    Summary: the Ombudsman has stopped investigating Mr X's complaint about enforcement action taken by trading standards officers to prevent him and his company selling electrical equipment. It would have been reasonable for Mr X to have appealed to the Magistrates Court against the statutory notices served by the Council. The other parts of Mr X's complaint are connected to the main complaint and we will not investigate them.

  • London Borough of Newham (18 014 959)

    Statement Closed after initial enquiries Trading standards 26-Feb-2019

    Summary: It would be inappropriate for the Ombudsman to investigate this complaint about the Council's conduct of a criminal investigation. If the Council prosecutes the complainant, the courts can decide if the Council's actions have been lawful.

  • Cheshire East Council (18 014 789)

    Statement Closed after initial enquiries Trading standards 22-Feb-2019

    Summary: Mr B complains about the Council's handling of his case by its Trading Standards department between 2012 and 2014. The Ombudsman will not investigate the complaint because it has been made too late and so falls outside our jurisdiction.

  • Hertfordshire County Council (18 009 363)

    Statement Closed after initial enquiries Trading standards 31-Jan-2019

    Summary: A private residential leaseholder complained about the Council's failure to take action against the managing agents for the estate where he lives. But the Ombudsman does not have reason to start an investigation of the complaint because there is no sign that fault by the Council has caused the complainant an injustice to warrant our intervention.

  • London Borough of Barnet (18 009 362)

    Statement Closed after initial enquiries Trading standards 25-Jan-2019

    Summary: The Ombudsman does not have grounds to investigate this complaint about the Council's failure to take action against the managing agents for an estate of leasehold properties. This is because there is no sign of fault by the Council in this respect.

  • West Yorkshire Trading Standards Service (18 010 399)

    Statement Not upheld Trading standards 09-Jan-2019

    Summary: The Authority was not at fault in its decision not to take enforcement action in response to a complaint Dr B made about a business. It properly considered the complaint but decided enforcement action would not be proportionate to the issue raised. As I have found no fault with how the Authority made its decision, I cannot question the decision itself.

  • West Sussex County Council (18 011 845)

    Statement Closed after initial enquiries Trading standards 04-Jan-2019

    Summary: The Ombudsman will not investigate how the Council dealt with a complaint about a trading standards matter. It is unlikely the Ombudsman would find evidence of fault by the Council.

Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.