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Pollution archive 2018-2019


Archive has 40 results

  • Salford City Council (18 012 845)

    Statement Closed after initial enquiries Pollution 20-Mar-2019

    Summary: Mr X complained about the Council's failure to take action over his complaint about smoke which he says enters his home from nearby solid fuel stoves. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault by the Council which would warrant an investigation.

  • East Cambridgeshire District Council (18 016 436)

    Statement Closed after initial enquiries Pollution 08-Mar-2019

    Summary: Mr X complained about the Council's failure to take action over nuisance caused by smells from a neighbouring food outlet. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault by the Council which would warrant an investigation.

  • North Somerset Council (18 014 538)

    Statement Closed after initial enquiries Pollution 01-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about the Council's complaint procedures. This is because the complainant has not suffered a significant personal injustice as a result of the alleged, general faults in the way the Council operates its complaint process.

  • Chorley Borough Council (18 010 538)

    Statement Not upheld Pollution 28-Feb-2019

    Summary: The complainant says smoke from her neighbour's wood burner prevents her opening her windows creating risks to her health and that she can smell the smoke in her property. The complainant says the Council has not acted quickly enough to stop the nuisance. The Council says it has visited several times and not witnessed a statutory nuisance which means it cannot initiate formal action. The Council says when it investigated the concerns expressed in a residents' petition residents did not want to give evidence. The Ombudsman finds the Council acted without fault.

  • London Borough of Tower Hamlets (17 011 006)

    Statement Not upheld Pollution 18-Feb-2019

    Summary: Ms X says the Council has failed to act to resolve problems from a market near her home. The Ombudsman has not found any evidence of fault by the Council and therefore he has ended his investigation of this complaint.

  • Durham County Council (18 011 704)

    Statement Not upheld Pollution 12-Feb-2019

    Summary: Mr F complains the Council has failed to properly investigate his complaints about odour from a restaurant near his home. The Council has agreed to investigate whether there is a statutory nuisance. I have therefore discontinued my investigation.

  • Liverpool City Council (18 014 104)

    Statement Closed after initial enquiries Pollution 29-Jan-2019

    Summary: Mr B complains the Council did not properly deal with his concerns that his neighbour is handling hazardous waste at his property. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council and it is unlikely we can add to the investigation it has already carried out or that we would reach a different conclusion.

  • East Staffordshire Borough Council (18 007 319)

    Statement Not upheld Pollution 09-Jan-2019

    Summary: Mr B complains the Council failed to deal with his reports of nuisance from burning and dog barking at his neighbour's property. Mr B says he had to put up with smoke and noise nuisance for longer than necessary and the smoke damaged some belongings. The Ombudsman has found no evidence of fault by the Council.

  • Cornwall Council (18 009 330)

    Statement Not upheld Pollution 08-Jan-2019

    Summary: Mr and Mrs B complain the Council failed to investigate reports of smoke nuisance. The Ombudsman has not found any evidence of fault. He has completed the investigation and not upheld the complaint.

  • Canterbury City Council (18 008 998)

    Statement Not upheld Pollution 04-Dec-2018

    Summary: Mr B complains the Council did not impose a planning condition to prevent waste being burned on his neighbour's property when it granted this individual planning permission. He says it took too long to explain why it was not able to impose the condition, and its Environmental Health Team was powerless to stop his neighbour burning waste after the permission was granted. The Ombudsman has found the Council was not at fault because it considered Mr B's request for a planning condition but was not required to impose one. In addition, it's Environmental Health Team acted in line with its procedure when Mr B reported his neighbour was burning waste. We accept it initially did not clearly explain why it could not impose a planning condition, but this is a customer service issue rather than a case of maladministration.