Friends and family carers archive 2018-2019


Archive has 5 results

  • Nottinghamshire County Council (18 009 200)

    Statement Upheld Friends and family carers 29-Mar-2019

    Summary: Mr and Mrs G complain the Council has not satisfactorily remedied a complaint we investigated in 2018 which concerned its responsibilities to Mrs G as a special guardian for her grandson. We have upheld this complaint also, finding fault by the Council in its assessment of a special guardianship allowance paid to Mrs G. We consider this has caused Mrs G further injustice as distress. The Council has agreed action to remedy this injustice including undertaking a further reassessment of the allowance it pays to Mrs G.

  • Liverpool City Council (17 020 257)

    Statement Upheld Friends and family carers 29-Mar-2019

    Summary: Mrs B complained that the Council failed to approve her and her husband as foster carers in accordance with a care order made in 2006 and as a result failed to offer them adequate support both emotional and practical. The Council has agreed to pay Mrs B £1000 in addition to £7000 previously offered, to provide an explanation as to why they were never approved as foster carers, allow them an opportunity to check the information held on the case records is correct and ensure it takes action to formalise any other long-term unregulated placements.

  • Oldham Metropolitan Borough Council (18 005 333)

    Statement Closed after initial enquiries Friends and family carers 20-Mar-2019

    Summary: The Ombudsman will not investigate this complaint about the Council’s support for the complainant who cares for her grandchildren. This is because we could not add anything to the Council’s previous investigation and review, or provide an additional outcome to that proposed by the Council.

  • South Tyneside Metropolitan Borough Council (18 016 964)

    Statement Closed after initial enquiries Friends and family carers 15-Mar-2019

    Summary: The Ombudsman will not investigate Miss A’s complaint that the Council has failed to act professionally and in the best interests of her daughter. It would be reasonable for Miss A to take the matter to court.

  • Bedford Borough Council (17 014 669)

    Report Upheld Friends and family carers 16-Oct-2018

    Summary: Mr X complains that the Council led him to expect that when he and his wife became Special Guardians it would continue to provide the same amount of financial support they received as foster carers. Then over two years later it unfairly reduced the allowances.

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