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Adoption archive 2018-2019

Archive has 23 results

  • Essex County Council (18 017 391)

    Statement Closed after initial enquiries Adoption 19-Mar-2019

    Summary: The Ombudsman cannot investigate Mr X's complaints about the Council's plan to place his children for adoption which includes stopping his contact. The courts have made the decision on the future of Mr X's children and the plan can only be challenged at court.

  • Swindon Borough Council (18 009 464)

    Statement Upheld Adoption 29-Jan-2019

    Summary: Mr and Mrs X complained about the Council's delays in applying to the Adoption Support Fund and in dealing with their complaint about this matter. We have not investigated the part of their complaint about adoption support as they may pursue this further through the statutory children's social care complaints procedure. There was fault in the way the Council dealt with their complaint. The Council has agreed a suitable remedy including an apology, payment and a review of its complaint handling.

  • London Borough of Harrow (18 010 435)

    Statement Upheld Adoption 18-Dec-2018

    Summary: Mr and Mrs X says the Council failed to take meaningful action or provide support to their adopted daughter following incidents of self-harm. There was fault by the Council because it did not assess the support needs of Mr and Mrs X and their daughter. The Council agreed a financial remedy to reflect the injustice suffered by the family in consequence of this fault.

  • Derbyshire County Council (16 015 352)

    Statement Upheld Adoption 15-Nov-2018

    Summary: Mrs C says the Council failed to communicate and work with her while it arranged foster placements for her estranged son and that it failed to investigate her complaint about these matters properly. On the evidence so far seen, the Council was at fault for unacceptable delay in the complaints process but was not otherwise at fault. The Council should pay her £250 and apologise.

  • Hampshire County Council (18 007 583)

    Statement Not upheld Adoption 12-Nov-2018

    Summary: Ms X says the Council unreasonably refused to meet a duty to investigate and compile a report for a court under the Adoption and Children Act 2002. The complaint was closed because we did not find fault by the Council.

  • East Sussex County Council (18 007 726)

    Statement Upheld Adoption 09-Nov-2018

    Summary: Ms X complained that the Council failed to deal properly with her post-adoption support and her complaint about the matter. The Council was at fault in the way it dealt with her complaint. It has agreed to take her complaint to stage 2 of the children's social care complaints procedure. This is a satisfactory remedy. The Ombudsman has not investigated the complaint about the post-adoption support.

  • Gloucestershire County Council (18 008 181)

    Statement Closed after initial enquiries Adoption 15-Oct-2018

    Summary: The Ombudsman cannot investigate this complaint about the information that Council has used to support court proceedings regarding the adoption of the complainant's children. This is because court proceedings are out of the Ombudsman's jurisdiction and we cannot consider anything relating to them.

  • Devon County Council (18 007 567)

    Statement Closed after initial enquiries Adoption 15-Oct-2018

    Summary: The Ombudsman cannot investigate this complaint about the actions of social workers for the Council in removing the complainant's children from her care and putting them up for adoption. This is because the care orders are made by the courts and are out of our jurisdiction. Additionally we cannot achieve her desired outcome of returning her children to her.

  • London Borough of Bromley (18 003 700)

    Statement Upheld Adoption 08-Oct-2018

    Summary: Miss B complained to the Council about issues relating to the adoption of her daughter C. The Council has agreed to put the complaint through the statutory children's complaint procedure within the recommended timescale.

  • Newcastle upon Tyne City Council (18 008 090)

    Statement Closed after initial enquiries Adoption 30-Sep-2018

    Summary: The Ombudsman will not investigate Mrs A's complaint about the conduct of social workers because an investigation would not achieve the outcome Mrs A wants.