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Other archive 2018-2019


Archive has 69 results

  • North Somerset Council (18 017 047)

    Statement Closed after initial enquiries Other 27-Mar-2019

    Summary: Mr B complains about the Council's handling of his council tax debt and the enforcement fee he has been charged. The Ombudsman will not investigate the complaint because there is no evidence of fault by the Council or injustice caused to Mr B sufficient to warrant an investigation.

  • Redcar & Cleveland Council (18 009 107)

    Statement Not upheld Other 26-Mar-2019

    Summary: Mr K complains the Council failed to assist him when he could not maintain his two properties. The Ombudsman does not consider there is fault by the Council in its recovery of council tax and business rates from Mr K.

  • Stoke-on-Trent City Council (18 014 152)

    Statement Closed after initial enquiries Other 22-Mar-2019

    Summary: The Ombudsman will not investigate Mr A's complaint about the Council's administration of small business rates relief. That is because we would not be able to achieve the outcome he is seeking by investigating his complaint.

  • Cheshire East Council (18 013 892)

    Statement Closed after initial enquiries Other 08-Mar-2019

    Summary: Partners in a business complained that the Council was unreasonably pursuing insolvency proceedings against them for unpaid business rates. But the Ombudsman will not investigate this matter. This is because we are precluded by law from investigating a complaint about what has happened in court. In addition there is no sign of fault by the Council in taking legal proceedings.

  • Salford City Council (18 017 917)

    Statement Closed after initial enquiries Other 28-Feb-2019

    Summary: We will not investigate Mr X's complaint about the Council's handling of business rates. Another body is better placed to decide whether he is liable.

  • Brighton & Hove City Council (18 012 329)

    Statement Not upheld Other 27-Feb-2019

    Summary: The complaint is about the actions of an enforcement agent who visited the home of the complainant's partner to enforce a council tax debt. Mr X complains the Council enforced a debt that had nothing to do with him or his partner. And the agent should have withdrawn, as only his partner's daughter was in the home. The Ombudsman's view is there is no evidence of fault.

  • London Borough of Hillingdon (18 014 391)

    Statement Closed after initial enquiries Other 25-Feb-2019

    Summary: Mr X complains that the Council has failed to respond promptly to his business rates query. The Ombudsman will not investigate this complaint because the matter has been settled.

  • Reading Borough Council (18 010 109)

    Statement Not upheld Other 08-Feb-2019

    Summary: Mr B complains the Council erred in its billing and recovery of non-domestic rates for business premises he leased. The Ombudsman finds no fault by the Council, or by enforcement agents acting on its behalf in this matter.

  • Canterbury City Council (18 014 474)

    Statement Closed after initial enquiries Other 05-Feb-2019

    Summary: The Ombudsman will not investigate Mr B's complaint about his club's liability for business rates. This is because it was for the court to decide whether Mr B's club was liable to pay the amount the Council has demanded.

  • Warrington Council (18 013 491)

    Statement Closed after initial enquiries Other 01-Feb-2019

    Summary: The Ombudsman will not investigate Mr B's complaint that the Council delayed sending business rates bills to him and failed to tell him about the court hearing date. This is because we cannot reconsider the court's decision on his liability for business rates or investigate the Council's conduct and commencement of court proceedings.