Other archive 2017-2018


Archive has 209 results

  • Welwyn Hatfield Borough Council (17 019 268)

    Statement Closed after initial enquiries Other 29-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council introducing a parking restriction (double yellow lines) near his property. There is insufficient evidence of fault.

  • Sunderland City Council (17 003 591)

    Statement Closed after initial enquiries Other 29-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about how the Council introduced a controlled parking zone. It is unlikely he would find evidence of fault by the Council.

  • Transport for London (17 012 374)

    Statement Closed after initial enquiries Other 28-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about a delay by the Authority in processing the complainant's private hire taxi licence and making a refund. This is because there is insufficient evidence of fault by the Authority.

  • Brighton & Hove City Council (17 019 016)

    Statement Closed after initial enquiries Other 28-Mar-2018

    Summary: Mr X complained about the Council's refusal to allow him to rebuild his wall after building a vehicle crossing. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault on the Council's part which would warrant an investigation by the Ombudsman.

  • East Lindsey District Council (17 018 289)

    Statement Closed after initial enquiries Other 27-Mar-2018

    Summary: The Ombudsman will not investigate this complaint that the Council charged the complainant too much to register the name of his property. This is because there is insufficient evidence of fault by the Council.

  • Sandwell Metropolitan Borough Council (17 016 902)

    Statement Closed after initial enquiries Other 26-Mar-2018

    Summary: We cannot question the Council's decision not to remove a street tree at Mr Y's request as there is no indication of fault by the Council in how it made the decision.

  • London Borough of Bromley (16 007 435)

    Statement Upheld Other 26-Mar-2018

    Summary: The Council delayed constructing Mr X's dropped kerb and delayed investigating an alleged fraud by its officer. We have recommended a payment for the avoidable distress caused and the refund of the £200 application fee. The Council has agreed to these recommendations.

  • Staffordshire County Council (17 018 024)

    Statement Closed after initial enquiries Other 22-Mar-2018

    Summary: Mr X complained about the Council's closure of a road over which he says he has private access rights to his home. The Ombudsman cannot investigate this complaint. This is because there is a legal remedy available to Mr X and he and his family have already served legal notices on the Council.

  • London Borough of Haringey (17 018 204)

    Statement Closed after initial enquiries Other 21-Mar-2018

    Summary: The Ombudsman will not investigate Ms X's complaint about the Council's decision not to issue her with an 'Essential Service Permit' so she can park close to her workplace. It is unlikely an investigation would find fault by the Council which has caused Ms X significant personal injustice.

  • Transport for London (17 012 355)

    Statement Upheld Other 21-Mar-2018

    Summary: Dr B complained about the handling of his complaint about a taxi driver. We found Transport for London gave inaccurate and inconsistent information about this. Transport for London is now taking steps to correct this. At our recommendation, it will also pay Dr B £100.

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