Kettering Borough Council (17 018 617)

Statement Closed after initial enquiries Building control 26-Mar-2018

Summary: The Ombudsman will not investigate Mr X's complaint about inspections carried out by the Council under the Building Regulations. It is unlikely an investigation will lead to a different result and we cannot achieve the outcome Mr X is seeking.

East Hampshire District Council (17 017 455)

Statement Closed after initial enquiries Building control 20-Mar-2018

Summary: we will not investigate this complaint about a breach of building control. It is unlikely we will find fault by the Council. And another agency is better placed to deal with the matter.

High Peak Borough Council (17 009 164)

Statement Upheld Building control 13-Mar-2018

Summary: Mr X complains the Council has failed to properly investigate or take appropriate action in relation to a dangerous wall on the boundary of his property The Council's failure to confirm its assessment that the boundary wall is not dangerous at the outset, and the lack of clarity and consistency in its communication with Mr X amounts to fault. The Council has agreed to remedy the injustice this has caused.

Mole Valley District Council (17 017 047)

Statement Closed after initial enquiries Building control 02-Mar-2018

Summary: The Ombudsman will not investigate this complaint about inspections carried out by the Council under the Building Regulations. It is unlikely that further investigation will lead to a different result and we cannot achieve the outcome the complainant wants.

City of Wolverhampton Council (17 006 835)

Statement Closed after initial enquiries Building control 16-Feb-2018

Summary: Ms X complains that a neighbour has encroached on her land and built over a pipe on her land. The Ombudsman will not investigate this complaint because this is a private matter and any failure of the Council would not cause the injustice alleged to Ms X.

Carlisle City Council (17 016 515)

Statement Closed after initial enquiries Building control 14-Feb-2018

Summary: Mrs X complains that the Council failed to properly carry out building control inspections on her building. The Ombudsman will not investigate this complaint because he considers that there is a private remedy more appropriate and the Council is not responsible for the work carried out.

North Somerset Council (17 014 993)

Statement Closed after initial enquiries Building control 05-Feb-2018

Summary: The Ombudsman will not investigate Miss X's complaint about the way the Council dealt with her building regulations application. We are unlikely to find fault in the Council's actions and we cannot achieve what she wants.

Doncaster Metropolitan Borough Council (17 014 704)

Statement Closed after initial enquiries Building control 25-Jan-2018

Summary: The Ombudsman will not investigate Mrs X's complaint that the Council failed to carry out proper inspections on her neighbour's extension. An investigation is unlikely to lead to a different outcome and we cannot achieve what she wants.

London Borough of Barnet (17 011 820)

Statement Upheld Building control 16-Jan-2018

Summary: Mr X says the Council failed to exercise enough control over noise insulation works when a neighbouring property was being converted and so noise from that property has adversely affected him. There was fault by the Council because it gave Mr X a commitment that it would inspect noise insulation while building work was still in progress. It then did not inspect the noise insulation in the manner it committed to. The Council agreed to remedy the injustice to Mr X through a payment of £250 to Mr X.

Royal Borough of Greenwich (16 016 828)

Statement Upheld Building control 15-Jan-2018

Summary: The Council's failure to properly document how it considered an extension to Mr and Mrs Y's property and determined it does not breach of planning control amounts to fault.