Archive has 75 results
Statement Not upheld Land 29-Mar-2018
Summary: B Company complains for a client, Mr X, the Council failed to carry out a local authority search properly on a property he subsequently purchased as it missed information about a planning issue affecting his proposed use of the property. The Ombudsman will not investigate the complaint as there is another body better placed to investigate the complaint.
Statement Upheld Land 28-Mar-2018
Summary: Mr and Mrs F complain the Council wrongly advised them about the sale of land to a third party. The Ombudsman has found fault which caused them uncertainty and a lost opportunity to bid for the land. The Council has agreed to make a payment to Mr and Mrs F and review how it implements its policy.
Statement Closed after initial enquiries Land 26-Mar-2018
Summary: Mrs X complained about the Council over-valuing some land which she wished to buy from it in 2015. The Ombudsman should not exercise his discretion to investigate this complaint. This is because the Council gave its valuation of the land in 2015 and there is no obligation for it to sell at a lower value or sell the land at all.
Statement Closed after initial enquiries Land 22-Mar-2018
Summary: The Ombudsman will not investigate Miss X's complaint about the Council allowing a developer to widen the road where she lives, thereby incorporating land she owns into the road. This is because she can pursue her claim for compensation in the Courts.
Statement Closed after initial enquiries Land 20-Mar-2018
Summary: Mrs X complained about the Council's decision to prevent car parking on common land which it manages. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault on the Council's part. Only the courts can determine access rights to land.
Statement Closed after initial enquiries Land 13-Mar-2018
Summary: The Ombudsman has no jurisdiction to investigate a complaint about a planning inquiry conducted by the Planning Inspectorate. He will not investigate a complaint that an officer lied after the inquiry. It is unlikely he would find evidence of fault unconnected to the inquiry causing the complainant significant injustice.
Statement Closed after initial enquiries Land 01-Mar-2018
Summary: The Ombudsman will not investigate this complaint about a dispute over who owns some land. This is because there is insufficient evidence of fault and injustice.
Statement Not upheld Land 01-Mar-2018
Summary: Mr D complained the Council did not alert him to unauthorised changes to his home before he completed its purchase. We found the Council did not know of the changes until after the sale completed and so was not at fault.
Statement Closed after initial enquiries Land 28-Feb-2018
Summary: We cannot investigate this complaint about the Council's management of one of its residential properties as it is outside our legal remit. We would consider it reasonable to expect Miss Y to take legal action against the Council for compensation for the damage she says the Council caused to her property.
Statement Closed after initial enquiries Land 21-Feb-2018
Summary: The Ombudsman will not investigate the complaint that the complainant cannot exercise rights of way over land near her home. This is a matter best decided by the courts.