Commercial and contracts archive 2017-2018


Archive has 65 results

  • Bolton Metropolitan Borough Council (17 016 179)

    Statement Closed after initial enquiries Commercial and contracts 23-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's failure to pay sums owed to a company in liquidation as it would be reasonable for him to take the matter to court.

  • Torbay Council (17 017 827)

    Statement Closed after initial enquiries Commercial and contracts 21-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint. Part of the complaint is late, and it is unlikely an investigation by the Ombudsman into the rest of the complaint would find fault with the Council. There is also a legal remedy available to Mr X and it is reasonable for him to use it.

  • Oxford City Council (17 015 454)

    Statement Closed after initial enquiries Commercial and contracts 15-Mar-2018

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's actions as the owner of the building Mr B runs his business from. Much of the complaint is late. And ongoing disputes about rent and the conditions attached to leases can be taken to court. It is reasonable to expect Mr B to use this legal remedy to resolve his complaints.

  • London Borough of Haringey (17 017 967)

    Statement Closed after initial enquiries Commercial and contracts 15-Mar-2018

    Summary: The Ombudsman cannot investigate Mr X's complaint that the Council has failed to fix the cause of a leak to his underground garage. The leak appears to stem from land used for social housing and the complaint is therefore outside our jurisdiction.

  • Brighton & Hove City Council (17 014 870)

    Statement Not upheld Commercial and contracts 14-Mar-2018

    Summary: Mr A complains the Council mismanaged his property which it leased from him to rent out to people on its housing waiting list. It failed to provide the contracted for management service and breached the terms of the contract by failing to return the property to him in an acceptable state. Mr A seeks substantially more in damages from the Council than it has agreed to pay but as the courts are best placed to determine such a claim, we will not pursue the complaint about these matters any further.

  • Dover District Council (17 016 874)

    Statement Closed after initial enquiries Commercial and contracts 13-Mar-2018

    Summary: The Ombudsman will not investigate this complaint that a Council building inspector was negligent in signing off defective work during the construction of commercial premises, and the Council has not taken sufficient responsibility for resolving issues with the building. This is because we cannot achieve a worthwhile outcome for the complainant, and the courts are best placed to deal with the legal issues in her case.

  • Worcestershire County Council (17 017 318)

    Statement Closed after initial enquiries Commercial and contracts 13-Mar-2018

    Summary: The Ombudsman will not investigate this complaint about the Council's tender process. This is because we have not seen any evidence of fault in the Council's actions.

  • London Borough of Newham (17 017 660)

    Statement Closed after initial enquiries Commercial and contracts 09-Mar-2018

    Summary: The Ombudsman cannot investigate Mrs B's complaint about a call centre service for a personal alarm system because it is not about the Council's administrative functions as a local authority.

  • Cornwall Council (17 008 110)

    Statement Upheld Commercial and contracts 08-Mar-2018

    Summary: Miss F complains the Council wrongly removed her company from its list of approved contractors. There was fault by the Council in telling Miss F her company had been removed from a framework agreement with another council. Its apology is a sufficient remedy. I have not found fault in the other parts of Miss F's complaint.

  • London Borough of Havering (17 011 898)

    Statement Upheld Commercial and contracts 02-Mar-2018

    Summary: Ms A complains the Council has unreasonably refused to refund the additional costs her aunt, Ms F, incurred when selling her property which arose from an error by the Council which dates back to events from 90 years ago. Due to the length of time that has passed, and because inaction by Ms F and the previous owners was also a contributory factor, the Ombudsman will not pursue the complaint any further.

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