Council house sales and leaseholders archive 2017-2018


Archive has 50 results

  • Stockport Metropolitan Borough Council (17 019 833)

    Statement Closed after initial enquiries Council house sales and leaseholders 29-Mar-2018

    Summary: The Ombudsman will not investigate Ms B's complaint that the Council delayed in processing her right to buy application. It is reasonable to expect Ms B to use the procedure set out in the Housing Act 1985 for delay in the right to buy process.

  • London Borough of Southwark (17 019 009)

    Statement Closed after initial enquiries Council house sales and leaseholders 29-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's late complaint about the Council's handling of his right to buy application. If Mr X disagreed with the Council's decision it would have been reasonable for him to take the matter to court.

  • London Borough of Islington (17 013 882)

    Statement Closed after initial enquiries Council house sales and leaseholders 29-Mar-2018

    Summary: The Ombudsman have not investigated Mr X's complaint about the Council's handling of he and his family's 'right to buy' application. This is because it would have been reasonable for them to have taken the matter to court.

  • Medway Council (17 018 878)

    Statement Closed after initial enquiries Council house sales and leaseholders 27-Mar-2018

    Summary: Mr X complained about the Council requiring him to pay towards the replacement of the roof in the block where he leases a flat from the Council. The Ombudsman cannot investigate this complaint. This is because the Ombudsman has no jurisdiction to investigate complaints about leaseholds from social housing landlords.

  • Nuneaton & Bedworth Borough Council (17 014 224)

    Statement Closed after initial enquiries Council house sales and leaseholders 26-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's handling of his right to buy application. This is because there is a legal remedy available and it is reasonable for Mr X to use it.

  • Cheshire East Council (17 017 694)

    Statement Closed after initial enquiries Council house sales and leaseholders 21-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's handling of his right to buy application. This is because Mr X has already exercised a legal remedy. The matter complained about is therefore outside the Ombudsman's jurisdiction, with no discretion to investigate.

  • Leeds City Council (17 017 781)

    Statement Closed after initial enquiries Council house sales and leaseholders 09-Mar-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's handling of his right to buy application. This is because there were, and still are legal remedies available, and it is reasonable for him to use them.

  • London Borough of Hammersmith & Fulham (17 018 076)

    Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2018

    Summary: The Ombudsman cannot investigate Ms B's complaint about the way the Council dealt with a leaking roof to her leasehold property. That is because we cannot investigate complaints about the Council's management of its housing let on a long lease.

  • London Borough of Hounslow (17 012 018)

    Statement Closed after initial enquiries Council house sales and leaseholders 28-Feb-2018

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council's handling of her 'rent to mortgage' application. Part of the complaint is late, and it would have been reasonable for Mrs X to have used the procedures set out in the Housing Act 1985. An investigation by the Ombudsman into more recent matters would be unlikely to find fault causing significant personal injustice. If Mrs X remains unhappy, it is reasonable for her to take the matter to the County Court.

  • Nottingham City Council (17 012 948)

    Statement Not upheld Council house sales and leaseholders 23-Feb-2018

    Summary: There was no fault by the Council during Miss X's Right to Buy house purchase. It had given her information about the legal remedy available to her but Miss X was unaware of this right until the sale had nearly completed and it was too late to use it.