Archive has 29 results
Statement Not upheld Pollution 28-Mar-2018
Summary: There is no personal injustice to the complainant, in the Council's handling of reports about fly-tipping and vermin on an abandoned industrial site. For this reason, the Ombudsman has discontinued his investigation.
Statement Upheld Pollution 27-Mar-2018
Summary: There was fault when the Council failed to investigate a nuisance complaint about a waste site. There was no significant injustice to the complainant. This was because the Council did carry out other visits to monitor the site which found no statutory nuisance. The Environment Agency also confirmed the site was being operated in accordance with its permit.
Statement Not upheld Pollution 26-Mar-2018
Summary: Mr B says the Council misrepresented the truth about pollution levels from the M1. The Council was not at fault when it said air quality levels were improving based on its monitoring.
Statement Closed after initial enquiries Pollution 09-Mar-2018
Summary: The Ombudsman will not investigate this complaint that the Council unreasonably issued Ms X with Fixed Penalty Notices for littering. This is because it is not our role to decide if someone has committed a criminal offence. Ms X can defend her case in the magistrate's court if she refuses to pay the penalty fine.
Statement Closed after initial enquiries Pollution 01-Mar-2018
Summary: The Ombudsman will not investigate Mr B's complaint about the conduct of a Council officer who attended his property. The Ombudsman has no power to take or recommend action against individual members of staff and could not reach a view on what happened during the site visit. And there is no significant personal injustice to Mr B arising from the claimed actions by the officer.
Statement Closed after initial enquiries Pollution 20-Feb-2018
Summary: The Ombudsman will not investigate how the Council dealt with the complainant's concerns about light form a building near his home. He is unlikely to found fault by the Council and a magistrates' court is better placed to deal with the matter.
Statement Not upheld Pollution 19-Feb-2018
Summary: There was no fault in the way the Council responded to Mr X's reports of smoke and odour from a business. It considered his reports, diaries and video evidence. It visited the business after Mr X's reports of nuisance. It decided, having considered Mr X's evidence and its observations that the situation did not meet the threshold for statutory nuisance. This was a decision it was entitled to make.
Statement Closed after initial enquiries Pollution 13-Feb-2018
Summary: The Ombudsman will not investigate this complaint about a fixed penalty notice for fly tipping. This is because the complainant could have raised a defence in court.
Statement Closed after initial enquiries Pollution 24-Jan-2018
Summary: The Ombudsman will not investigate Mr B's complaint that a council officer disclosed his name to a person he had reported to the Council for dumping rubbish. It is reasonable to expect Mr B to refer the matter to the Information Commissioner's Office and then to seek a remedy by going to court.
Statement Not upheld Pollution 21-Dec-2017
Summary: Mr X complains the Council did not take meaningful action to address a statutory nuisance and failed to investigate properly. The Ombudsman finds no fault causing significant injustice in how the Council dealt with the statutory nuisance.