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Education archive 2017-2018


Archive has 644 results

  • Luton Borough Council (17 018 642)

    Statement Closed after initial enquiries Special educational needs 29-Mar-2018

    Summary: The Ombudsman cannot investigate this complaint about the Council's refusal to refund to the complainant the cost of the legal representative he used in his SEN Tribunal appeal. This is because the matter has been considered by the Tribunal and is therefore out of our jurisdiction.

  • Thurrock Council (17 008 944)

    Statement Upheld Special educational needs 29-Mar-2018

    Summary: The Council delayed in transferring Mrs X's son onto an Education Health and Care Plan, delayed in responding to a request for a Personal Budget and failed to provide information about how to access the Budget. The Council has agreed a suitable remedy including backdating the Personal Budget and reviewing information provided to parents.

  • Surrey County Council (16 016 135)

    Statement Closed after initial enquiries School transport 29-Mar-2018

    Summary: Mr B complains that the Council has failed to make suitable school transport arrangements for his son, who has ASD. The Ombudsman has discontinued the investigation into Mr B's complaint because he intends to exercise a legal remedy by filing a claim of disability discrimination in court, and we consider that it would be reasonable for him to use that remedy.

  • Warwickshire County Council (17 003 602)

    Statement Upheld Special educational needs 29-Mar-2018

    Summary: the Council delayed issuing a final education, health and care plan and failed to follow government guidance when carrying out reviews. Those failures did not affect the provision to Ms B's daughter. An apology, payment of £500 and a reminder to officers is satisfactory remedy for the injustice caused.

  • Staffordshire County Council (17 002 558)

    Statement Upheld Alternative provision 28-Mar-2018

    Summary: The Council acted with fault when responding to and managing education provision for a child unable to attend school due to ill health.

  • Kent County Council (17 012 342)

    Statement Not upheld School transport 27-Mar-2018

    Summary: Ms B complained on behalf of her son, Mr D, that the transport provided to enable him to attend college did not meet his needs. There is no evidence of Council fault.

  • Cheshire East Council (17 008 870)

    Statement Not upheld Special educational needs 23-Mar-2018

    Summary: Mrs M complains about delay issuing her daughter, D's Education, Health and Care (EHC) Plan. The Council took longer than 20 weeks to issue D's final Plan, but the delay was not the result of fault by the Council.

  • Lincolnshire County Council (17 009 521)

    Statement Upheld School admissions 23-Mar-2018

    Summary: There is some fault with the Council's actions following the school admission appeal hearing for Mr A and Ms B's son. The Council has agreed to apologise for the injustice caused.

  • Bracknell Forest Council (17 013 155)

    Statement Not upheld School transport 23-Mar-2018

    Summary: The Council is not at fault for the way in which it considered and rejected Mr C's application for funding for school transport for his 16-year-old son.

  • Birmingham City Council (17 012 568)

    Statement Not upheld Alternative provision 22-Mar-2018

    Summary: The Ombudsman has ended investigation following Mr C's request that the complaint is withdrawn.