Special educational needs archive 2017-2018


Archive has 164 results

  • Warwickshire County Council (17 003 602)

    Statement Upheld Special educational needs 29-Mar-2018

    Summary: the Council delayed issuing a final education, health and care plan and failed to follow government guidance when carrying out reviews. Those failures did not affect the provision to Ms B's daughter. An apology, payment of £500 and a reminder to officers is satisfactory remedy for the injustice caused.

  • Thurrock Council (17 008 944)

    Statement Upheld Special educational needs 29-Mar-2018

    Summary: The Council delayed in transferring Mrs X's son onto an Education Health and Care Plan, delayed in responding to a request for a Personal Budget and failed to provide information about how to access the Budget. The Council has agreed a suitable remedy including backdating the Personal Budget and reviewing information provided to parents.

  • Luton Borough Council (17 018 642)

    Statement Closed after initial enquiries Special educational needs 29-Mar-2018

    Summary: The Ombudsman cannot investigate this complaint about the Council's refusal to refund to the complainant the cost of the legal representative he used in his SEN Tribunal appeal. This is because the matter has been considered by the Tribunal and is therefore out of our jurisdiction.

  • Cheshire East Council (17 008 870)

    Statement Not upheld Special educational needs 23-Mar-2018

    Summary: Mrs M complains about delay issuing her daughter, D's Education, Health and Care (EHC) Plan. The Council took longer than 20 weeks to issue D's final Plan, but the delay was not the result of fault by the Council.

  • East Sussex County Council (17 018 748)

    Statement Closed after initial enquiries Special educational needs 22-Mar-2018

    Summary: The Ombudsman will not investigate Mr and Mrs X's complaint about the school named in their child's education, health and care plan. This is because it would be reasonable for Mr and Mrs X to appeal to tribunal to resolve the matter.

  • Dorset County Council (17 001 524)

    Statement Upheld Special educational needs 15-Mar-2018

    Summary: There was unreasonable delay by the Council in arranging an Education, Health and Care Plan (EHCP) for the complainant's son. The complaint was closed because the Council agreed to a financial remedy for the injustice caused to the complainant and her son.

  • West Sussex County Council (17 012 854)

    Statement Upheld Special educational needs 14-Mar-2018

    Summary: The Council was at fault in how it managed a transfer from a statement of special educational needs to an Education, Health and Care Plan. It did not initiate the transfer review process early enough and missed the statutory time limits, causing the complainant's subsequent appeal to the SEND tribunal to be delayed. Additionally, the Council was at fault in how it handled the complaint about this matter.

  • South Gloucestershire Council (17 017 135)

    Statement Closed after initial enquiries Special educational needs 09-Mar-2018

    Summary: The Ombudsman will not investigate Miss A's complaint about the disclosure of confidential information because another body is better placed to do so.

  • Hertfordshire County Council (17 006 902)

    Statement Upheld Special educational needs 09-Mar-2018

    Summary: Mrs F complained the Council delayed in issuing her daughter's Education Health and Care Plan. We found fault causing uncertainty, avoidable time and trouble, and delay to Mrs F's appeal rights. The Council has agreed to pay a remedy for this injustice.

  • London Borough of Richmond upon Thames (17 008 544)

    Statement Upheld Special educational needs 09-Mar-2018

    Summary: Mrs C complained the Council failed to provide sufficient support to her son and the wider family. She says the Council did not meet the deadline for issuing an Education, Health and Care Plan or arrange alternative provision when he was out of school. There is evidence of fault and the Council has agreed to make a payment and apologise.