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Alternative provision archive 2017-2018

Archive has 16 results

  • Staffordshire County Council (17 002 558)

    Statement Upheld Alternative provision 28-Mar-2018

    Summary: The Council acted with fault when responding to and managing education provision for a child unable to attend school due to ill health.

  • Birmingham City Council (17 012 568)

    Statement Not upheld Alternative provision 22-Mar-2018

    Summary: The Ombudsman has ended investigation following Mr C's request that the complaint is withdrawn.

  • Bath and North East Somerset Council (17 006 449)

    Statement Upheld Alternative provision 08-Mar-2018

    Summary: Mr and Mrs X complained that the Council failed to provide suitable education for their son when he could not attend school for health reasons, and delayed in issuing an Education Health and Care Plan. The Council was at fault in the way it dealt with the provision of alternative education. It has agreed a suitable remedy including a payment for missed education and reimbursement of the cost of on-line learning.

  • Calderdale Metropolitan Borough Council (17 016 209)

    Statement Closed after initial enquiries Alternative provision 14-Feb-2018

    Summary: The Ombudsman will not investigate this complaint about alternative educational provision for the complainant's son while he was unable to attend school on medical grounds. This is because there is nothing that we could achieve for the complainant through further investigation.

  • Bedford Borough Council (17 007 638)

    Statement Not upheld Alternative provision 02-Feb-2018

    Summary: Ms M's son, B, has missed a considerable amount of education between his exclusion from school in May 2016 and starting school again in October 2017, but this is not the result of fault by the Council.

  • Northamptonshire County Council (17 006 809)

    Statement Not upheld Alternative provision 31-Jan-2018

    Summary: There is no evidence of fault by the Council in the alternative education it provided to Y after his exclusion from school.

  • Somerset County Council (16 004 847)

    Statement Upheld Alternative provision 18-Jan-2018

    Summary: The Council did not have a named officer or published policy. However this did not cause injustice. There was no fault in its advice to a school and refusal to provide alternative education to Miss D's son.

  • Devon County Council (16 011 798)

    Statement Upheld Alternative provision 08-Jan-2018

    Summary: Mr E complained the Council failed to provide appropriate support to his son (F) who has been out of school since March 2016. There is evidence of fault and the Council has agreed to make a payment and to consider amending its procedures.

  • Derbyshire County Council (16 005 162)

    Statement Upheld Alternative provision 14-Dec-2017

    Summary: Mrs P said the Council unreasonably and unfairly questioned the quality of the elective home education she was offering her daughter. There is evidence of Council fault and it has been asked to apologise, to consider amending its procedures and to make a payment reflecting its delay in responding to Mrs P's complaint at Stage Two of its complaints process.

  • Norfolk County Council (16 018 377)

    Statement Upheld Alternative provision 12-Dec-2017

    Summary: The Council was at fault in failing to provide alternative education for Ms X's son, Y, when he was out of school because of his anxiety. It also delayed in transferring him from a statement of special educational needs to an Education Health and Care Plan. The Council has agreed to make a payment to recognise Y's lost education and Ms X's anxiety, frustration and time and trouble. It will also review its policy and procedure to consider its duties to provide alternative education for pupils out of school. This is a suitable remedy.