Privacy settings

LGO logogram

Review your privacy settings

Required cookies

These cookies enable the website to function properly. You can only disable these by changing your browser preferences, but this will affect how the website performs.

View required cookies

Analytical cookies

Google Analytics cookies help us improve the performance of the website by understanding how visitors use the site.
We recommend you set these 'ON'.

View analytical cookies

In using Google Analytics, we do not collect or store personal information that could identify you (for example your name or address). We do not allow Google to use or share our analytics data. Google has developed a tool to help you opt out of Google Analytics cookies.

Other archive 2017-2018


Archive has 214 results

  • London Borough of Hillingdon (17 018 681)

    Statement Closed after initial enquiries Other 28-Mar-2018

    Summary: We will not investigate this complaint, because Mr X can raise the issue in court.

  • Bedford Borough Council (17 018 033)

    Statement Closed after initial enquiries Other 26-Mar-2018

    Summary: The Ombudsman will not investigate this complaint that the Council failed to respond to reports the complainant made regarding the safety of his children. This is because there is insufficient evidence of fault by the Council.

  • Telford & Wrekin Council (17 012 554)

    Statement Not upheld Other 23-Mar-2018

    Summary: the Council took account of Mr F's representations and changed the CAF assessment. The Council did not share any of the disputed information with CAFCASS. There was no fault.

  • Cheshire East Council (17 017 554)

    Statement Closed after initial enquiries Other 23-Mar-2018

    Summary: We cannot investigate Ms M's complaint about her legal costs as the events are now too old. There are no reasons to justify disapplying the late complaint rule.

  • Wirral Metropolitan Borough Council (17 012 586)

    Statement Upheld Other 22-Mar-2018

    Summary: the Council has not properly assessed D's needs or produced a satisfactory plan to meet her needs. The Council has agreed to reassess D's needs, produce a new care plan and review the support D has received since 2015.

  • Wigan Metropolitan Borough Council (17 018 533)

    Statement Closed after initial enquiries Other 22-Mar-2018

    Summary: The Ombudsman cannot investigate Ms J's complaint about contact arrangements because she has taken the matter to court.

  • Dorset County Council (17 009 631)

    Statement Not upheld Other 20-Mar-2018

    Summary: Mrs X says the Council failed to conduct proper safeguarding investigations into the care of her two grandsons. The Ombudsman did not find fault with the Council's investigations and so closed the complaint.

  • London Borough of Hillingdon (17 009 223)

    Statement Not upheld Other 20-Mar-2018

    Summary: The Council was not at fault when it stopped providing
    Mr X with accommodation under section 17 of the Children Act. The Council carried out a full assessment. There is no evidence of fault in how the Council did this. The Ombudsman cannot question a decision taken without fault.

  • London Borough of Barnet (17 017 702)

    Statement Closed after initial enquiries Other 20-Mar-2018

    Summary: The Ombudsman will not investigate Ms D's complaints about the way the Council handled two careers meetings with her son. This is because it is unlikely we could achieve anything further or achieve a different outcome

  • London Borough of Harrow (17 017 789)

    Statement Closed after initial enquiries Other 16-Mar-2018

    Summary: The Ombudsman will not investigate this complaint that the Council failed to pass some money to Mr X's wife. This is because there is insufficient evidence of fault by the Council.